City Hospital

0121 554 3801 Dudley Road, Dudley Road , Birmingham, West Midlands, B18 7QH
http://www.swbh.nhs.uk

3.5 out of 5 stars

Based on 102 ratings for this hospital

Overview

High quality healthcare is provided by Sandwell & West Birmingham Hospitals NHS Trust which has some of the shortest waiting times and lowest infection rates in the country. The Trust provides adult and paediatric acute services and a number of specialist services for patients throughout the UK. The Trust has halved MRSA rates in the last twelve months and has low rates of c.difficile. Discounted car parking tickets are available for regular visitors.

Contact details, map and directions

City Hospital

Tel: 0121 554 3801   Fax: 0121 507 5636

Address: Dudley Road, Dudley Road, Birmingham, West Midlands, B18 7QH

Website: http://www.swbh.nhs.uk

Email: swbh.comms@nhs.net

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Quality of service at City Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

96.74% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

91.32% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93.42% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

104.56% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

87%Patients recommend this hospital. 415 responses

Friends and Family Test score: A&E

73%Patients recommend this hospital. 144 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

64%staff recommend this hospital for care. 1206 responses. 6806 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 1206 responses. 6806 staff work at this trust.

Friends and Family test score: Outpatients

89%Patients recommend this hospital. 904 responses.

Latest reviews of this hospital

My Mother

My 90 year old mother was on ward D27 from 26th Sept -1st Oct 2017, she was delighted with her care and so were we as her family. She is ...

1 October 2017

Amazing clinical staff let down by reception

I cannot fault the clinical staff- they have been so helpful and have supported me and kept me informed every step of the way for almost ...

28 September 2017

Eveything was alright till....

Year ago I gave birth to my little boy. Doctors were very helpful and nice till the baby was born. Because they didn't hear babies hear...

27 September 2017

Appointment system chaotic

I had an appointment at the dermatology unit at Sheldon Block for 9th May 2017. I cancelled as I was due to go on holiday and was told t...

13 September 2017

Staff

From a personal experience I would like to express the attitude of staff, they are so rude and really treat the patient with no respect i...

6 September 2017

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Last updated on 18 June 2010.

Information supplied by Sandwell and West Birmingham Hospitals NHS Trust