Leicester Royal Infirmary

0300 303 1573 Leicester Royal Infirmary, Infirmary Square , Leicester, Leicestershire, LE1 5WW
http://www.leicestershospitals.nhs.uk

3 out of 5 stars

Based on 435 ratings for this hospital

Overview

Site map of the Leicester Royal Infirmary

Leicester Royal Infirmary is located close to Leicester city centre. The hospital provides the main Emergency Department in Leicester.

Our emergency department has been designed with our patients in mind and we are here to treat people who are ill or injured and need treatment quickly.  There is clear signage around our building that will explain where you need to go and what you can expect.

When you arrive at our Emergency Department, please report to reception. You will be assessed by a nurse who will decide which member of our team can best treat you.  If we feel you do not need emergency treatment, we will give you advice about where to go or help you make an appointment with your GP if necessary.

If you need treatment, you will be given a unique number and asked to take a seat in our ‘Blue Zone’ to wait your turn.  We understand that waiting can be frustrating; however, patients with a greater medical need must be treated first.

 In some instances, if we feel that you are more ill than you’re aware of, you may be taken into the major’s area or Emergency Room for treatment.

Our aim is to treat and either discharge or admit you within four hours of your arrival.  If at any point your condition gets worse whilst waiting, please inform a member of our team so we can address your concerns immediately.

You can easily access our Adults’ Emergency Department from Ayelstone Road.  There is a 20 minute drop-off zone outside the main entrance, or you can use our multi-storey car park on Havelock Street. Please follow the signs.

Our Children’s Emergency Department entrance is completely separate.  It can be found on Infirmary Square, opposite the Jarvis building approximately 100m from the entrance to our old Emergency Department.

All other hospital services at the Royal Infirmary can be accessed via the Windsor Building.

 

Contact details, map and directions

Leicester Royal Infirmary

Tel: 0300 303 1573

Address: Leicester Royal Infirmary, Infirmary Square, Leicester, Leicestershire, LE1 5WW

Website: http://www.leicestershospitals.nhs.uk

Get directions to Leicester Royal Infirmary

Departments and services

Accident & Emergency Department
Children's Hospital

To search for a specific treatment, use our full list of departments

Quality of service at Leicester Royal Infirmary

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

88.50% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

91.17% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

94.82% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

98.77% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 2704 responses

Friends and Family Test score: A&E

98%Patients recommend this hospital. 1776 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

74%staff recommend this hospital for care. 826 responses. 14348 staff work at this trust.

Friends and Family Test score: Staff - Work

62%staff recommend this hospital as a place to work. 826 responses. 14348 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 7072 responses.

Latest reviews of this hospital

A & E thank you

I took my husband to A&E with chest pains, seen immediately yes it was a heart attack, taken to Majors referred to glenfield taken by...

16 October 2017

ENT appointment

Once again I have had the misfortune to visit the LRI. 18months ago I waited for 6hrs in the emergency eye dept without being seen, had t...

15 October 2017

Rude staff member

on getting to the department i needed (hard to find a way in on mobility scooter . ) i then went up to reception greeted by a lovely rec...

14 October 2017

Short stay on ASU ward

Great staff on this ward, I had to stay for 2 nights and can't thank the staff enough. Always went the extra mile to make me feel settled...

14 October 2017

Incredible staff team

I was admitted 3 times over a week and a half for a very complex Pregnancy of Unknown Location. The staff on GAU we simply amazing. Despi...

13 October 2017

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Last updated on 25 April 2017.

Information supplied by University Hospitals Of Leicester NHS Trust