Worcestershire Royal Hospital

01905 763 333 Charles Hastings Way, Charles Hastings Way , Worcester, Worcestershire, WR5 1DD
http://www.worcsacute.nhs.uk/our-hospitals/worcestershire-royal-hospital/

4 out of 5 stars

Based on 174 ratings for this hospital

Overview

Worcestershire Royal Hospital

Worcestershire Royal Hospital is the latest of our three sites. The main hospital was built under the private finance initiative (PFI) and opened in 2002. It provides specialist services for the whole of Worcestershire including stroke services and cardiac stenting.

The state-of-the-art Worcestershire Oncology Centre opened in January 2015, providing radiotherapy services for cancer patients, the first time these services have been available in the county.

The hospital has nine operating theatres including four laminar theatres. It has a level 2 neonatal intensive care unit and a cardiac catheterisation laboratory. The 24/7 Primary Percutaneous Coronary Intervention (PPCI) service began in October 2013

It has 500 beds and serves a population of more than 550,000.

Our plan for the Worcestershire Royal is for it to specialise in more complex and tertiary services for patients from across the county, giving them access to services that they would previously have had to travel out of county for. 

 

Contact details, map and directions

Worcestershire Royal Hospital

Tel: 01905 763 333

Address: Charles Hastings Way, Charles Hastings Way, Worcester, Worcestershire, WR5 1DD

Website: http://www.worcsacute.nhs.uk/our-hospitals/worcestershire-royal-hospital/

Email: wah-tr.PET@nhs.net

Get directions to Worcestershire Royal Hospital

Departments and services

For information about our services and consultants please visit our website at www.worcsacute.nhs.uk

To search for a specific treatment, use our full list of departments

Quality of service at Worcestershire Royal Hospital

Care Quality Commission inspection ratings

Inadequate
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

91% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

94% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

102% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Staff - Work

50%staff recommend this hospital as a place to work. 173 responses. 5931 staff work at this trust.

Friends and Family test score: Outpatients

92%Patients recommend this hospital. 2006 responses.

Friends and Family Test score: Inpatient

93%Patients recommend this hospital. 914 responses

Friends and Family Test score: A&E

76%Patients recommend this hospital. 323 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

60%staff recommend this hospital for care. 173 responses. 5931 staff work at this trust.

Latest reviews of this hospital

Riverbank

My daughter was admitted via A&E to riverbank Ward last weekend, the care she received in A&E was very timely being seen by a con...

1 September 2018

I would like to thank all staff for their care last night

I would like to comment on the care and professionalism I received last night under such difficult circumstances for them to deal with. ...

1 September 2018

Very good service despite high workload

Having been diagnosed with a broken wrist elsewhere I was given an appointment for an X Ray and a consultation. I waited a very long time...

29 August 2018

Dignity in a corridor

This was my first experience of A&E with my 90 year old father and it lived up to my appalling expectations. The housing of patients in c...

27 August 2018

A total disgrace, avoid at all costs!

Attended on a Thursday evening at 18:00hrs after an appointment at my GP's surgery. GP said get straight to A&E don't go home, call 999...

18 August 2018

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Last updated on 12 July 2017.

Information supplied by Worcestershire Acute Hospitals NHS Trust