The Royal Victoria Infirmary

0191 233 6161 Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary , Newcastle Upon Tyne, NE1 4LP

4.5 out of 5 stars

Based on 200 ratings for this hospital


  • Safe Staffing Levels


New Victoria Wing at the RVI

Welcome to the Royal Victoria Infirmary (RVI)

We’ve been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK. 

From broken bones in our brand new Emergency Department, to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services. 

They range from emergency care, like our Rapid Access Chest Pain Clinic, to our pioneering burns unit and our innovative dermatology unit, the region’s sole provider of the leading edge Mohs micrographic surgery for skin cancer.

Many of our services are officially designated regional centres of expertise enjoying international reputations, like our Neurosciences Centre, which treats people with illnesses affecting the nervous system, including the brain and the spinal cord.

The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country. 

Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.

We also understand the often very different needs of our elderly patients. Our Falls and Syncope Service, the largest of its kind in Europe, helps to relieve the stress and discomfort of balance, black-out and dizziness, so our patients enjoy mobile and independent lives. Newcastle Eye Centre has one of the UK’s largest cataract centres, and offers advanced treatments for age-related eye problems such as ARMD (Age Related Macular Degeneration), the UK's major cause of blindness.

Contact details, map and directions

The Royal Victoria Infirmary

Tel: 0191 233 6161   Fax: 0191 201 0155

Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP



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Departments and services

The RVI provides a wide range of advanced healthcare services including: Cardiology, Emergency Care, Maternity, Neonatology, Paediatrics, Intensive Care, Neurosciences, Ophthalmology, Dermatology, Gynaecology, Infectious Diseases and Orthopaedics.

To search for a specific treatment, use our full list of departments

Latest news

Safe Staffing Levels

As well as the summary of nursing levels on the right-hand side of this page, you can get more detailed information about Safe Staffing Levels on the Newcastle Hospitals website

Last updated on 25 June 2014.

Quality of service at The Royal Victoria Infirmary

Care Quality Commission inspection ratings

Visit CQC profile

Friends and Family Test score: Staff - Work

72%staff recommend this hospital as a place to work. 822 responses. 14367 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 82 responses.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 2755 responses.

Friends and Family Test score: Inpatient

97%Patients recommend this hospital. 929 responses

Friends and Family Test score: A&E

94%Patients recommend this hospital. 301 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

96%staff recommend this hospital for care. 822 responses. 14367 staff work at this trust.

Latest reviews of this hospital

There full of ego

I wish that the doctors and consultants would not have an ego as this stops them using there skill they have worked hard to use. And to ...

10 October 2018

An excellent hospital!

I have recently been treat by two of the departments in the RVI. The first experience I had was with the Emergency Eye department followi...

28 September 2018


Had a small issue with my eye, I appreciate there are people with emergencies and must be seen before myself, so I was happy to wait. Ind...

28 September 2018

Women’s Health Unit

I attended the unit today for a hysteroscopy and polypectomy after being referred under 2WW. From my initial consultation to undergoing ...

26 September 2018

Referral from Dental Hospital

Can I thank the team at this department where I was sent on 23rd July with a suspected tumour in hard palate of mouth. They took a biopsy...

22 September 2018

Nearby Hospitals

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Last updated on 25 June 2014.

Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust