New Cross Hospital

01902 307999 Wolverhampton Road, Heath Town , Wolverhampton, West Midlands, WV10 0QP
http://www.royalwolverhampton.nhs.uk/

3.5 out of 5 stars

Based on 380 ratings for this hospital

Overview

The Royal Wolverhampton NHS Trust is one of the leading acute and community trusts in the region. Employing more than 6,700 staff we provide a comprehensive range of community, acute and specialist services for the people of Wolverhampton, the wider Black Country, South Staffordshire, North Worcestershire and Shropshire. .

Nationally recognised for providing excellence in healthcare and one of only 7 Trusts in the UK chosen to be a showcase hospital for infection prevention we are justifiably proud of our achievements to date. Patient safety and quality of care are at the top of our agenda.  We have achieved NHSLA level 2 for our general services and NHSLA level 1 for our maternity services. Our campaign to reduce Hospital Acquired Infections and save lives has significantly improved the quality of service for our patients.  

We recognise that patients have choices to make about where they seek treatment and we want our hospital to be your first choice.

 

Our Vision -  

An NHS organisation that continually strives to improve patients' experiences and outcomes

Our Values -

Patients are at the centre of all we do

We will be innovative in how we work

Working together we deliver top quality services

We create an environment in which people thrive

Contact details, map and directions

New Cross Hospital

Tel: 01902 307999   Fax: 01902 695600

Address: Wolverhampton Road, Heath Town, Wolverhampton, West Midlands, WV10 0QP

Website: http://www.royalwolverhampton.nhs.uk/

Email: Your.comments@rwh-tr.nhs.uk

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Quality of service at New Cross Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

95.62% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

105.17% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

92.72% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

128.85% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

91%Patients recommend this hospital. 961 responses

Friends and Family Test score: A&E

83%Patients recommend this hospital. 1454 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

82%staff recommend this hospital for care. 1477 responses. 8030 staff work at this trust.

Friends and Family Test score: Staff - Work

73%staff recommend this hospital as a place to work. 1477 responses. 8030 staff work at this trust.

Friends and Family Test Score: Community

90%Patients recommend this hospital. 277 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 6806 responses.

Latest reviews of this hospital

Poor service

I was over joyed to enter my third year of pain and discomfort at the hands of the medical staff at New Cross Hospital last month. In tha...

16 October 2017

My husbands treatment

My husband had appointment for oncology department 25september, he had been sent for Mri scan a few weeks before by surgeon who performed...

12 October 2017

Having A Baby Cesarean Section: Excellent Except for 1 Thing

I absolutely recommend having a baby at New Cross. First I'll say the good things, and then the 1 big issue I had that if didn't happen,...

11 October 2017

Maternity ward staff not helpful.

I had my twins at the New Cross maternity centre and all was great at the induction unit and delivery suite(Very friendly and courteous m...

10 October 2017

Daughter's Baby Boy

The attitude at the main desk in reception area is extremely poor You get barked at and spoke to as if you are a piece of dirt, we arrive...

9 October 2017

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Last updated on 20 February 2013.

Information supplied by The Royal Wolverhampton NHS Trust