Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

3.5 out of 5 stars

Based on 105 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Get directions to Queen Elizabeth I I Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

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Friends and Family test score: Outpatients

96%Patients recommend this hospital. 3943 responses.

Friends and Family Test score: Inpatient

100%Patients recommend this hospital. 70 responses

Friends and Family Test score: A&E

99%Patients recommend this hospital. 259 responses

Friends and Family Test score: Maternity

Latest reviews of this hospital

A Sunday evening visit

I had to visit your urgent care centre for a cut on my head which required a few stitches, from the outset I was treated exceptionally we...

21 July 2019

Excellent, Friendly and Fast Service

Arrived very early in the morning (6am) and a very friendly lady was at the reception. My son was seen straight away by a cheerful, frie...

20 July 2019

Appointment cancellations

How can an appointment be cancelled if nobody answers the telephone I have been ringing since 12.30 it is now2.30 .You make a point of i...

16 July 2019


I have been trying for over two weeks to contact the department to reschedule my appointment as I will be on holiday. No luck whatsoever....

12 July 2019

Brilliant and friendly

Attended urgent care today for my 2yr old. Staff were approachable and very friendly. Waiting times were displayed clearly on the boards ...

26 June 2019

Nearby Hospitals

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Last updated on 21 July 2017.

Information supplied by East and North Hertfordshire NHS Trust