Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

3.5 out of 5 stars

Based on 112 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

Get directions to Queen Elizabeth I I Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Ward staffing levels poster

Safer staffing levels

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

Friends and Family Test: Inpatient

100%Patients recommend this hospital. 86 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 62 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

74%staff recommend this hospital for care. 207 responses. 5411 staff work at this trust.

Friends and Family Test score: Staff - Work

52%staff recommend this hospital as a place to work. 207 responses. 5411 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1496 responses.

Latest reviews of this hospital

Very happy so far - after 4 visits

After 4 visits to various departments as an outpatient for tests, etc I can't honestly think of anything which I thought could be done be...

11 March 2018

Cardiology clinic

Went today for an appointment with the cardiologist very very polite consultant explained everything quickly nursing staff also excellent...

27 February 2018

Friendly and efficient

I have just returned from an appointment at the Breast Clinic. I initially called half an hour before my visit to check appointments wer...

27 February 2018


My husband saw a Dr who was extremely thorough, helpful, easy to understand and polite. Many thanks to the Dr.

26 February 2018

Emergency treatment damaged hand

I damaged my hand on a circular saw last night (Sunday) and had to attend the emergency minor injuries. The process by which I was asses...

25 February 2018

Nearby Hospitals

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Last updated on 21 July 2017.

Information supplied by East and North Hertfordshire NHS Trust