Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

3.5 out of 5 stars

Based on 127 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

Get directions to Queen Elizabeth I I Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

Friends and Family Test score: Staff - Work

44staff recommend this hospital as a place to work. 73 responses. 5663 staff work at this trust.

Friends and Family test score: Outpatients

95%Patients recommend this hospital. 1561 responses.

Friends and Family Test score: Inpatient

100%Patients recommend this hospital. 51 responses

Friends and Family Test score: A&E

93%Patients recommend this hospital. 30 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71staff recommend this hospital for care. 73 responses. 5663 staff work at this trust.

Latest reviews of this hospital

ENT visit

I went to the hospital as a walk in patient for help with my sudden hearing loss. All staff were friendly and approachable. The ENT recep...

21 June 2018

Experience with having blood tests

Whoever designed the Blood Tests area at the new QEII hospital needs to go back to the drawing board so they don’t make the same mistake ...

18 June 2018

The team in Urgent Care were just incredible !

We visited the hospital as my 75 grandad fell unwell unexpectedly. Within 15 minutes he was seen and then told he had to be transfered to...

16 June 2018


Seen loads of complaints about queuing time there I go there regular for bloods and had to recently take my sick husband the reception la...

5 June 2018

Outstanding care at the Breast Clinic

This is the highest quality care and treatment that I have received from the NHS. Following a diagnosis of breast cancer after a recall ...

4 June 2018

Nearby Hospitals

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Last updated on 21 July 2017.

Information supplied by East and North Hertfordshire NHS Trust