Queen Elizabeth I I Hospital

01438 314333 Howlands, Howlands , Welwyn Garden City, Hertfordshire, AL7 4HQ

3.5 out of 5 stars

Based on 125 ratings for this hospital


  • Safer staffing levels


New QEII Hospital

All remaining emergency and inpatient services at the QEII have now moved to the Lister hospital in nearby Stevenage, which has been transformed through around £150 million being invested in new facilities. 

Locally a new £30 million QEII hospital has been built by the East and North Hertfordshire Clinical Commissioning Group on the same site as the existing hospital.  Services from the old hospital have all but moved across to the New QEII following a phased process from 17 May through to 19 June 2015.  On completion, the New QEII will have a full range of outpatient, diagnostic and ante natal services, as well as a 24/7 Urgent Care Centre for treating adults and children of all ages with minor injuries and illnesses.

The New QEII hospital is located in Welwyn Garden City, Hertfordshire. Please click here to find out how to get to the New QEII and here to find out more about the facilities available to patients and their visitors.

24/7 Urgent Care Centre

The QEII's A&E was replaced, on 1 October 2014, with a new Urgent Care Centre that is now located in the New QEII Hospital.  The urgent care centre open 24 hours a day and treats adults and children of all ages with minor injuries or minor illnesses.  No appointment is necessary.

Contact details, map and directions

Queen Elizabeth I I Hospital

Tel: 01438 314333

Address: Howlands, Howlands, Welwyn Garden City, Hertfordshire, AL7 4HQ

Website: http://www.newqeii.info/

Email: generalenquiries.enh-tr@nhs.net

Get directions to Queen Elizabeth I I Hospital

Departments and services

To search for a specific treatment, use our full list of departments

Latest news

Safer staffing levels

Ward staffing levels poster

Each ward at the QEII hospital displays a staffing status poster, which shows the planned and actual numbers of staff on shift each day.

The posters are displayed on each ward where they can clearly be seen by patients, visitors and staff. Find out more about safer staffing levels on our wards.

Last updated on 10 June 2014.

Quality of service at Queen Elizabeth I I Hospital

Care Quality Commission inspection ratings

Visit CQC profile

Friends and Family Test score: Staff - Work

44staff recommend this hospital as a place to work. 73 responses. 5663 staff work at this trust.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 1431 responses.

Friends and Family Test score: Inpatient

99%Patients recommend this hospital. 152 responses

Friends and Family Test score: A&E

95%Patients recommend this hospital. 21 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71staff recommend this hospital for care. 73 responses. 5663 staff work at this trust.

Latest reviews of this hospital

Excellent care

Visited on Sunday morning with my husband who suddenly and unexpectedly had a pulse rate of 160. We were triaged immediately and taken t...

10 August 2018

Mostly good

1. Minor injuries unit - excellent! Very helpful team. 2. Blood tests - there is always a huge queue but the nurses are very friendly ...

6 August 2018

Two items

Been to The Hospital today 02 August with someone having an MRI - The person was terrified as suffers with claustrophobia - so yesterday ...

2 August 2018

Thank you to all the staff at Ambulatory Care

My third visit to Ambulatory Care now and I couldn’t ask for better. A lovely greeting from the receptionist. My dressing is changed...

31 July 2018

Excellent service in the audiology departemnt

I went to the QE11 Hospital today for a hearing test. I was seen on time (in fact maybe even a few minutes early) and the Receptionist gr...

4 July 2018

Nearby Hospitals

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Last updated on 21 July 2017.

Information supplied by East and North Hertfordshire NHS Trust