Croydon University Hospital

020 8401 3000 530 London Road , Thornton Heath, Surrey, CR7 7YE
http://www.croydonhealthservices.nhs.uk/

3 out of 5 stars

Based on 196 ratings for this hospital

Overview

Croydon University Hospital is the main CHS hospital site, based just north of Croydon town centre

The hospital has:

•     24 hour Accident & Emergency Department - if you are unwell but it is not an emergency please call NHS 111 or visit one of our GP hubs

•     Maternity Unit with both a consultant-led service and a midwife-led Birth Centre

•     Special care baby unit (SCBU)

•     Intensive care and high dependency units

•     Operating theatres including four theatres dedicated to day surgery procedures

 

For a full list of services available in Croydon University Hospital visit our website here

 

The hospital has more than 500 beds and provides the following care:

•     around 27,000 people as elective (planned) in-patients a year.

•     41,000 people are admitted for emergency hospital care

•     350,000 are treated as out-patients

•     nearly 120,000 people attend the Accident and Emergency department each year.

 

Contact details, map and directions

Croydon University Hospital

Tel: 020 8401 3000

Address: 530 London Road, Thornton Heath, Surrey, CR7 7YE

Website: http://www.croydonhealthservices.nhs.uk/

Get directions to Croydon University Hospital

Quality of service at Croydon University Hospital

This hospital is managed by Croydon Health Services NHS Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

90% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

115% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

97% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

112% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test score: Staff - Work

59staff recommend this hospital as a place to work. 145 responses. 3630 staff work at this trust.

Friends and Family Test Score: Community

94%Patients recommend this hospital. 234 responses.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 889 responses.

Friends and Family Test score: Inpatient

89%Patients recommend this hospital. 487 responses

Friends and Family Test score: A&E

85%Patients recommend this hospital. 1338 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

71staff recommend this hospital for care. 145 responses. 3630 staff work at this trust.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Treatment in ED

Overall treatment was good but I was not informed about what blood tests were being taken. The nurse tried to put a cannula in the bend...

16 August 2018

compliment and thank you

myself and my daughter visited dolphin unit for a day surgery procedure and had wonderful experience dolphin and day surgery team includi...

15 August 2018

Very happy with level of efficiency, compassion demonstrated

I took my husband to E/M department on Saturday night around 21:30 hrs.I was greeted with a smile by the receptionist.I informed her of t...

13 August 2018

CARE ON CCU

Just want to say thank you to all the nursing and medical staff on CCU who took care of both my parents over the past year. My dad was ad...

7 August 2018

He also gives us as a family great support

My mum has been under the most wonderful doctor De Silva and he’s team in the nephrology department Croydon university hospital for the l...

3 August 2018

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Last updated on 08 June 2018.

Information supplied by Croydon Health Services NHS Trust