Bupa Dental Care, Poundbury

01305 268068 1 Windslade Street, Poundbury , Dorchester, Dorset, DT1 3WH

5 out of 5 stars

Based on 17 ratings for this dentist


For comprehensive information visit http:// www.oasisdentalcare.co.uk/

Opening times

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 09:00 - 18:30
Friday 09:00 - 17:00
Saturday Closed
Sunday Closed

Additional information

FINDINGS OF OUR 2014 PATIENT SURVEY. We are very grateful to those patients who took part in our 2014 survey, as we welcome feedback and are committed to continually trying to improve our service. The survey was carried out over a two-week period from 17-28 November, where 150 patients completed a questionnaire anonymously following their appointment. 100% of respondents agreed or strongly agreed with the following statements: when they phone, they receive a prompt answer and courteous attention; reception staff are friendly, competent and professional; the dental nurse they saw was friendly, competent and professional; the hygienist they saw was friendly, competent and professional; the dentist they saw was friendly, competent and professional; their dentist includes them in decisions about their treatment; they felt sufficiently informed about the treatment they were having; they were satisfied with the appointment they had had that day. 99% of respondents agreed or strongly agreed with the following statements: the waiting room was clean, comfortable and suitable for its use and they trusted their dentist to treat them according to their best interests. Just one patient in each case did not agree or disagree with these statements 98% agreed they were confident on being able to get an appointment if needed. 2% (3 patients) neither agreed nor disagreed – we feel this possibly as they had not before had cause to ask for an appointment at short notice 97% agreed they liked the way they were reminded about forthcoming appointments. A few patients prefer not to be reminded and we are addressing this. 94% agreed they were aware of practice policy on cancelling/missing appointments. We are addressing a few issues where clarification is needed. 93% agreed they were not kept waiting unduly for their appointment, with 7% neither agreeing nor disagreeing. We are taking action on three patient comments, putting in more breaks to cater for overruns, and to ensure patients are advised upon arrival if we are running more than a few minutes late and in particular, if we are running more than 10 minutes late. Significantly, 100% of respondents agreed they would recommend Poundbury Dental Practice to a family member or friend and 94% of respondents strongly agreed with this statement.

Last verified on 19/10/2017

Departments and services

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Is this practice accepting new NHS patients?

  • Children (up to the age of 18) 
  • Adults (18 and over) 
  • Adults entitled to free dental care 

Last verified 53 days ago

Understanding NHS dental charges

Latest reviews of this dental practice

Painless, efficient good people

My wife and I have been with Poundbury Dental Practice for about 9 years and have always been impressed by the professionalism and effici...

12 May 2017

Review of treatment

I have been a patient for several years and came to the practice via a recommendation from a friend. I have always found the reception st...

5 February 2017

First Class

First Class dental service. Friendly and professional from start to finish. Why this practice, well for me it started off as a dental em...

10 October 2016

Poundbury Dental

When seeing the hygienist, I want to be sure that all my teeth have been 'cleaned' not just 'the areas with pockets'. Sometimes its hard ...

9 October 2016

end of treatment!

i have just completed my treatment and now have a smile i am no longer self conscious about. this is an amazing practice. all the staff a...

7 October 2016

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Last updated on 19 October 2017.

Information supplied by Wessex Area Team