Our values describe and define our culture. In everything we do, we aim to be:
We will treat people with respect. People using our services will be treated with dignity and compassion. We will listen to people and treat everyone fairly.
We will be responsible and accountable. We will be open and honest with people. We will ensure that we have the right skills for our work and that we keep these up-to-date. We will take action when things go wrong. We will seek to learn and improve continuously.
We will maintain an unwavering focus on the quality of what we do. We will go the extra mile to deliver great care, to support each other and to lead the way in innovation. We will do the things we commit to doing and do them well.