West Midlands Ambulance Service NHS Foundation Trust

01384 215555 Waterfront Business Park, Waterfront Way , Brierley Hill, West Midlands, DY5 1LX
http://www.wmas.nhs.uk/

4.5 out of 5 stars

Based on 49 ratings for this trust

Overview

WMAS Ambulance

West Midlands Ambulance Service NHS Trust was authorised as a Foundation Trust in January 2013 and in line with the provisions of the Health and Social Care Act 2012, licensed as a provider of NHS Services on 1st April 2013.  As an organisation, we were formed in 2006 bringing four previous services together.

The Trust serves a population of 5.6 million people covering an area of more than 5,000 square miles made up of Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and Black Country conurbation.

As the regions emergency ambulance service, we respond to around 3,000 '999' calls each day.  To manage that level of demand, we employ approximately 4,000 staff and operate from 16 new fleet preparation hubs across the region and a network of over 90 Community Ambulance Stations.

Many people still think ambulance services only take patients to hospital.  In fact, less than 60% of our patients end up going to an emergency department with the rest either being treated at the scene, given advice over the phone or taken to another service such as a GP or minor injuries unit.

We provide the NHS 111 service across the region, except in Staffordshire.  111 makes it easier for you to access local NHS healthcare services when it is not an emergency.  It is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year and calls are free from landlines and mobile phones.

We also provide non-emergency patient transport services across some parts of the region for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.  Our staff complete approximately 700,000 non-emergency patient journeys each year.

As a Foundation Trust, everyone living in the West Midlands region can have a say in how the service develops. For more information, please contact us by email at foundationtrust@wmas.nhs.uk

Latest reviews of this trust

Great service

My daughter called NHS 111 on Saturday morning due to chest pains. NHS 111 despatched an ambulance which arrived within minutes. Both par...

2 October 2017

My Mum!

My Mum was visiting me recently, Mum lives in Weston-Super-Mare, I live near Worcester. Unfortunately during the visit Mum was taken poor...

6 September 2017

45 minutes waiting for ambulance for my mom

Last night my mom collapsed at Marston green train station when geting off the train she fell between track and platform luckily my newph...

5 September 2017

Thank you :-)

On 30th Jan 2017 I suddenly had very severe hip pain in a hip that I had replaced a couple of years ago. I had a home visit from my GP wh...

31 August 2017

Poor service at the head office.

On the 23rd August I was waiting nearly 3hrs to be picked up. I am disabled and also suffer extreme complex mental health needs. The head...

29 August 2017

Quality of service at West Midlands Ambulance Service NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 30 June 2017.

Information supplied by West Midlands Ambulance Service NHS Foundation Trust