North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4 out of 5 stars

Based on 24 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust


Over 3 hour wait to take patient home is an absoulte disgrace, especially when patient has no left side movement, was scared to eat as si...

7 February 2019

The service and care was exceptional

I was discharged from ward A6 after a very painful attack of pancreatitis. Only my second stay in hospital and I am 51. From the initial ...

4 February 2019

The caring did not stop until I finally went home.

I was sent to A&E by my GP and diagnosed with pneumonia which came as a shock. The care I received by all the staff including the NWA...

22 January 2019

Ambulance did not turn up for my poorly brother. Consultant Appointment missed.

My very poorly brother spent ages on the phone being told to ring this number and that number and yet another number in an attempt to boo...

21 December 2018

Calm and caring

Thank god for such caring trained professionals. My husband rang Monday, November 12, at about 10pm when I felt that literally could not...

17 November 2018

Last updated on 31 October 2018.

Information supplied by North West Ambulance Service NHS Trust