North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4 out of 5 stars

Based on 25 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Life saving service

I had sepsis and collapsed at home in a really bad state. The emergency response arrived in 7 minutes and without doubt he was significan...

27 June 2018

Care of my child

I would just like to say how brilliant the doctors and nurses are. Their care and attention is fantastic, I cannot thank them enough for ...

14 May 2018

Fainted at my friends house.

My friend called an ambulance yesterday as I had fainted at her house and was also in a lot of pain. The ambulance service were absolutel...

7 May 2018

Emergency visit to 99 year old mother in law. (Crew A 105)

On Monday 30 th April my mother in law's carers called out the ambulance service . They were swift in responding and immediately took sto...

4 May 2018

Do not do their job right

Called an ambulance for 3 month old baby - there was 3 people who attended to her. I was told it was ‘just conjunctivitis’ and no poin...

6 April 2018

Last updated on 28 June 2018.

Information supplied by North West Ambulance Service NHS Trust