North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4 out of 5 stars

Based on 22 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Oldham ambulance service

What an absolute credit to the ambulance service these girls are, thank you so much for your outstanding care and support towards my mum ...

5 June 2019

Cardiac Team

Amazing care - was sent to A& E from my GP surgery in an ambulance with an Irregular heartrate. Care faultless couldn’t have been tre...

29 May 2019

Care and kindness shown to me

after a fall, my carer called the ambulance, the paramedics showed me great kindness and carried me down the stairs carefully without hur...

25 March 2019

Fantastic care

The paramedics at my GPs request came out to my husband . From the minute they walked in I was impressed by them. They were efficient,Kno...

1 March 2019

My admission to hospital after an accident

I fell over a curb while I was out at a garden centre in Bolton. I knew my knee was broken or dislocated because I was in agony, after a ...

28 February 2019

Last updated on 31 October 2018.

Information supplied by North West Ambulance Service NHS Trust