North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4 out of 5 stars

Based on 25 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Ambulance Crew were fantastic

my son in-law collapsed at a funeral service at Budworth Church last Monday, one of the family members at the funeral who was based at No...

27 October 2018

volunteer drivers

live in MARYPORT sent to V.I NEWCASTLE used hospital transport three times, 5* service from booking staff and 5*+ for the drivers. Thanks...

14 October 2018

Once arrived good care

Switch board where rubbish! Asked for Ambulance, was given a phone call from doctor, after being told ambulance was on its way. Told 1 ho...

12 August 2018

Excellent service and very knowledgeable and friendly crew

I cannot praise the service high enough; from the minute the the call out lady picked up my call to handing me over the the stroke unit a...

16 July 2018

Life saving service

I had sepsis and collapsed at home in a really bad state. The emergency response arrived in 7 minutes and without doubt he was significan...

27 June 2018

Last updated on 31 October 2018.

Information supplied by North West Ambulance Service NHS Trust