North West Ambulance Service NHS Trust

01204 498400 Ladybridge Hall, 399 Chorley New Road , Bolton, BL1 5DD

4 out of 5 stars

Based on 23 ratings for this trust


There's more to calling 999

North West Ambulance Service NHS Trust was established on the 1st July 2006, following the announcement by Lord Warner, Health Minister to reduce the number of ambulance services to 12 across England. Services in Greater Manchester, Cheshire & Mersey and Cumbria & Lancashire were merged to form the new Trust.

For more information visit our Trust website.

NWAS' new camapign

999 doesn't always mean an ambulance or a trip to hospital...'s about getting you the right care, at the right time, in the right place.

The new campaign features NWAS team members in their roles and shows how the ambulance service endeavours to get the right care for each patient's specific needs and this won't necessarily be an ambulance.

Click here to view our CAMPAIGN VIDEO.


Departments and services

The Trust handles in the region of a million emergency calls each year and undertakes approximately three million patient journeys which accounts for 17% of national activity. Within this total, over two million patient journeys are undertaken by our non-emergency service for patients travelling to hospitals and other healthcare centres for treatment.

The Trust employs over 5,200 staff who operate from 120 sites across the region and provide services for patients in a combination of rural and urban communities, in coastal resorts, affluent areas and in some of the most deprived inner city areas in the country. We also provide services to a significant transient population of tourists, students and commuters.

Click on the links below to view our website.

Latest reviews of this trust

Child with chest pains

Last night my eleven year old son came down to our room with severe chest pains. He was doubled up and incoherant and dribbling a little ...

26 November 2017

The care of our child.

I cannot thank all the staff at the hospital enough for their care and the ambulance men were fantastic and the doctors and nurses were t...

23 November 2017

Let down

Phoned 999 ambulance today old lady fainted in local betting shop it took 30 minuets to arrive had to phone back to chase the call up whe...

16 November 2017

Left my mother on the floor with heart failuire

My mother soon gets out of breath when trying to walk, she was walking thorugh her corridor and said its hard to breathe and then fell fa...

15 November 2017

Judged and let down

My 11 month old daughter accidentally fell off a chair in the Borough and as a result of this she started bleeding profusely from her mou...

12 October 2017

Quality of service at North West Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 03 July 2017.

Information supplied by North West Ambulance Service NHS Trust