London Ambulance Service NHS Trust

020 7921 5100 220 Waterloo Road , London, Greater London, SE1 8SD

4.5 out of 5 stars

Based on 20 ratings for this trust



  • CQC Quality Improvement Plan
Vision A world-class ambulance service for London staffed by well-trained, enthusiastic and proud people who are all recognised for contributing to the provision of high-quality patient care.

Latest news

CQC Quality Improvement Plan

We submitted a quality improvement plan to the CQC in January 2016.

As part of the plan, we highlighted the action we have already taken since our inspection last year and detailed the five workstreams for action.

They are:

• Making the London Ambulance Service a great place to work
• Achieving good governance
• Improving the patient experience
• Improving the environment and resources
• Taking pride and responsibility

More information, including monthly progress reports, can be found on our website -

Associated document

Quality Improvement Plan (.pdf, 667.54 KB)

Last updated on 30 March 2016.

Latest reviews of this trust

Credit to their Uniform

Can my wife and I, on behalf of , and with the agreement of our elderly friend, thank the the two Paramedics that attended her in the ea...

22 November 2017

Robbie lyle

The crew that brought my husband in to Newham University Hospital from a forest Gate were exceptional, professional and a good team. Hig...

1 November 2017

Outstanding service

I want to thank everyone from the person who took mum's 999 call on Friday morning, to the first responder who was there in a couple of m...

31 October 2017

Superb- Barnet Hospital Ambulance

Luckily perhaps but the 2 crew members arrived within 5 minutes of a 999 call. The paramedic was great did the medical aspects of the job...

14 October 2017

Very professional and compassionate

I experienced vertigo at St Paul's station and was very ill and unable to move. I was feeling extremely sick, dizzy and frightened, as ea...

7 October 2017

Quality of service at London Ambulance Service NHS Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 29 June 2017.

Information supplied by London Ambulance Service NHS Trust