Surrey and Borders Partnership NHS Foundation Trust

0300 5555 222 Trust Headquarters, 18 Mole Business Park, Randalls Road , Leatherhead, Surrey, KT22 7AD

1.5 out of 5 stars

Based on 9 ratings for this trust



  • Quality Report 2015-16

We provide health and social care servcies for people with mental health problems and learning disabilities in Surrey and North East Hampshire.

We also provide and drug and alcohol services in Surrey, Hounslow and Brighton; and social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We employ around 2,300 people and serve a population of 1.3 million over more than 800 square miles.

People in Surrey in mental health crisis can call our out-of-hours Crisis Helpline on 0300 456 8342. It's available 5pm - 9am Monday to Friday, with 24 hour cover during weekends and Bank Holidays.

There is also a text facility for people who are deaf or hearing impaired on 07717 989024.

If you're aged 18 or under, Crisis Helpline may refer you to our  Children and Young People's Emergency Duty Team.

There are also several Safe Havens available across the area. These are drop-in services, usually open evenings and weekends, for people in mental health crisis. Details are on our website at 

Our Haven for young people aged 10-18 is in central Guidlford. It is open Monday and Wednesday evenings and during the day on Sundays. Visit for details.

We have an SMS text facility but this is not a crisis service: 07786 202545

Departments and services

Most of our services are provided to people in the community although we have a number of mental health hospital services as well as short break, nursing or residential services for people who have a learning disability - and an alcohol detox/rehab unit.

For a comprehensive list of our services, please visit our website at 

Latest news

Quality Report 2015-16

Read our Quality Report for 2015-16. 

Last updated on 13 September 2016.

Things you should know

Our PALS team provides advice and support to help resolve concerns. You can call them on 01372 216202 / 203 / 204 / 245, email them on or send an SMS text on 07786 202545

Latest reviews of this organisation

Poor communication and unfair discharge

I have been left in the dark due to no one sending letters of appointment dates to be told my case is close due to two care co ordinators...

8 November 2017


Was told in not so many words to not call as there were others that were in more need. I rang back and spoke to someone else. Has put m...

29 October 2017

Unfair and uncaring.

Have been taking Tramadol for chronic pain in bag and following complications from surgery. I suddenly find the Doctors Practice are no ...

20 October 2017

I don't reach the criteria. What is the criteria please?

I was re refered by my gp to the Community Mental Health Recovery Service: Spelthorne and was told I did not reach the criteria, even tho...

10 April 2017

Awful - not caring at all.

Called the service for an initial assasment to some issues I have recently been having. One month later, there still have not been any co...

5 April 2017

Quality of service at Surrey and Borders Partnership NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 01 December 2017.

Information supplied by Surrey and Borders Partnership NHS Foundation Trust