Essex Partnership University NHS Foundation Trust

0300 123 0808 The Lodge, Lodge Approach, Runwell , Wickford, Essex, SS11 7XX

4.5 out of 5 stars

Based on 14 ratings for this trust

Our contact details

Essex Partnership University NHS Foundation Trust

Tel: 0300 123 0808

Address: The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX

Additional contacts at Essex Partnership University NHS Foundation Trust


Contact information for EPUT Complaints Department
01268 407817

Access to Records

Mental Health Unit Basildon Hospital Nethermayne Basildon Essex SS15 6NL
01268 246873

Foundation details

We're a Foundation trust, become a member

Anyone over the age of 12 who lives in England is welcome to become a member whether they use our services or not. Trust staff automatically become members.

Website: Foundation Trust Click here for associated website

PALS (Patient advice and liaison service)

You can talk to PALS who provide confidential advice and support to patients, families and their carers, and can provide information on the NHS and health related matters.

When you need information about our services, or if you have concerns about your care and treatment, contact Patient Advice and Liaison (PALS). PALS is for everyone – patients, service users, carers and relatives. The Patient Advice and Liaison Service is here to help when you need information and don’t know where else to turn.

What does PALS offer?

PALS can help sort out any concerns or queries you may have about the services the Trust provides, giving you information and support.

How quickly can PALS respond?

Some questions and queries cannot be answered immediately. If this is the case, we will take your details and do our best to respond to you within five working days.

I’m not sure PALS can help me

Try us! If we can’t help you we will try to find someone who can.

What PALS doesn’t offer

PALS does not offer any direct counselling, advocacy services, diagnosis or medical advice.


0800 0857935

Last updated on 30 August 2017.

Information supplied by Essex Partnership University NHS Foundation Trust