Countess Of Chester Hospital

01244 365000 The Countess Of Chester Health Park , Chester, Cheshire, CH2 1HJ
http://www.coch.nhs.uk

4 out of 5 stars

Based on 110 ratings for this hospital

Overview

The Countess of Chester Hospital is a 600-bed,single site general hospital situated on the outskirts of Chester.


The Trust has over 3,000 employees and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 250,000 residents mainly in Chester and surrounding rural areas, Ellesmere Port and Neston and the Deeside area of Flintshire. More than 425,000 patients attend the hospital for treatment every year – ranging from a simple outpatient appointment to major cancer surgery.
We are the main Trust serving Western Cheshire Primary Care Trust, and provide services to approximately 30% of the population covered by Betsi Cadwaladr University Local Health Board in Wales. Welsh patients represent approximately one fifth of the workload of the Trust.


Our high clinical outcomes and standards were recognised in the award, for the eleventh consecutive year, of the 40Top Hospitals Award.

Contact details, map and directions

Countess Of Chester Hospital

Tel: 01244 365000   Fax: 01244 365 292

Address: The Countess Of Chester Health Park, Chester, Cheshire, CH2 1HJ

Website: http://www.coch.nhs.uk

Email: cochpals@nhs.net

Get directions to Countess Of Chester Hospital

Quality of service at Countess Of Chester Hospital

This hospital is managed by Countess Of Chester Hospital NHS Foundation Trust

Care Quality Commission inspection ratings

Requires Improvement
Visit CQC profile

% of registered nurse day hours filled as planned (Hospital)

86.35% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff day hours filled as planned (Hospital)

97.44% of planned level - This shows how well the ward's staffing requirements are being met

% of registered nurse night hours filled as planned (Hospital)

93.58% of planned level - This shows how well the ward's staffing requirements are being met

% of Unregistered care staff night hours filled as planned (Hospital)

115.88% of planned level - This shows how well the ward's staffing requirements are being met

Friends and Family Test: Inpatient

96%Patients recommend this hospital. 1167 responses

Friends and Family Test score: A&E

84%Patients recommend this hospital. 570 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

85%staff recommend this hospital for care. 218 responses. 3995 staff work at this trust.

Friends and Family Test score: Staff - Work

64%staff recommend this hospital as a place to work. 218 responses. 3995 staff work at this trust.

Friends and Family test score: Outpatients

94%Patients recommend this hospital. 2500 responses.

Some services at this hospital are provided by other trusts. See the full list of departments for more information.

Latest reviews of this hospital

Belittled by consultant

My wife attended the construction urologist yesterday 14 November. My wife had been referred due to blood in her urine by her Gp. Unfor...

15 November 2017

Cuts are effecting kids

My son has ASD bowel problems and sensory processing problems meaning he trips and falls a lot amoungst other things. He was previously s...

15 November 2017

Fracture Clinic Wait Time

My wife had an appointment at the fracture clinic on Friday at 09:30, we arrived 15 mins early and registered with reception and were tol...

11 November 2017

The Consultant is wonderful!

I took my mother into A&E with a head injury. We were seen promptly & all staff members were professional, courteous & kind. The Consulta...

2 November 2017

Gluten free menu

I want to start with saying the staff & care is amazing, the only problem for me was the gluten free lack of knowledge of how important...

29 October 2017

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Last updated on 05 January 2016.

Information supplied by Countess Of Chester Hospital NHS Foundation Trust