The Royal Victoria Infirmary

0191 233 6161 Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary , Newcastle Upon Tyne, NE1 4LP

4.5 out of 5 stars

Based on 191 ratings for this hospital


  • Safe Staffing Levels


New Victoria Wing at the RVI

Welcome to the Royal Victoria Infirmary (RVI)

We’ve been providing healthcare to the communities of Newcastle and the North East for over 250 years, but there’s nothing old-fashioned about our services which are among the safest and most advanced in the UK. 

From broken bones in our brand new Emergency Department, to tropical fevers in the infectious diseases unit; from all types of neurolocial conditions to children's immune system deficiencies, we provide a full range of modern healthcare services. 

They range from emergency care, like our Rapid Access Chest Pain Clinic, to our pioneering burns unit and our innovative dermatology unit, the region’s sole provider of the leading edge Mohs micrographic surgery for skin cancer.

Many of our services are officially designated regional centres of expertise enjoying international reputations, like our Neurosciences Centre, which treats people with illnesses affecting the nervous system, including the brain and the spinal cord.

The Great North Children’s Hospital offers a wide range of specialist services for children including our Paediatric Intensive Care Unit for the seriously ill, and our state-of-the-art “bubble unit” for children with Severe Combined Immunodeficiency Syndrome (SCIDS) – one of only two in the country. 

Our Maternity Department is one of the UK’s largest, helping to bring nearly 7,000 babies into the world every year. And with our consultant-led service, you know you’re in the safest hands possible however your pregnancy develops.

We also understand the often very different needs of our elderly patients. Our Falls and Syncope Service, the largest of its kind in Europe, helps to relieve the stress and discomfort of balance, black-out and dizziness, so our patients enjoy mobile and independent lives. Newcastle Eye Centre has one of the UK’s largest cataract centres, and offers advanced treatments for age-related eye problems such as ARMD (Age Related Macular Degeneration), the UK's major cause of blindness.

Contact details, map and directions

The Royal Victoria Infirmary

Tel: 0191 233 6161   Fax: 0191 201 0155

Address: Queen Victoria Road, New Victoria Wing, Royal Victoria Infirmary, Newcastle Upon Tyne, NE1 4LP



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Departments and services

The RVI provides a wide range of advanced healthcare services including: Cardiology, Emergency Care, Maternity, Neonatology, Paediatrics, Intensive Care, Neurosciences, Ophthalmology, Dermatology, Gynaecology, Infectious Diseases and Orthopaedics.

To search for a specific treatment, use our full list of departments

Latest news

Safe Staffing Levels

As well as the summary of nursing levels on the right-hand side of this page, you can get more detailed information about Safe Staffing Levels on the Newcastle Hospitals website

Last updated on 25 June 2014.

Quality of service at The Royal Victoria Infirmary

Care Quality Commission inspection ratings

Visit CQC profile

Friends and Family Test score: Staff - Work

77%staff recommend this hospital as a place to work. 744 responses. 14479 staff work at this trust.

Friends and Family Test Score: Community

96%Patients recommend this hospital. 57 responses.

Friends and Family test score: Outpatients

96%Patients recommend this hospital. 2471 responses.

Friends and Family Test score: Inpatient

97%Patients recommend this hospital. 1005 responses

Friends and Family Test score: A&E

94%Patients recommend this hospital. 317 responses

Friends and Family Test score: Maternity

Friends and Family Test score: Staff - Care

95%staff recommend this hospital for care. 744 responses. 14479 staff work at this trust.

Latest reviews of this hospital

Nice medical staff - horrible receptionist

We were attending A & E with a poorly baby. The receptionist was bad tempered, made no effort to help us quickly and continued to dri...

17 November 2018

My husband was admitted by ambulance after passing out

The nursing staff and docs were brilliant. Extremely thorough, lots of observations done repeatedly thro night. Treatment with saline for...

11 November 2018

Mainly for ward 10 although to all within the care of my son

My 6 year old son Aaron was admitted to the RVI ward 10 on Friday up until Sunday. From the moment Aaron arrived first in A&E departm...

30 October 2018

Top Quality

I visited ward 5 of the new Victoria Wing today 29.10.2018,for an urgent assessment of a skin condition I have. I felt the whole process ...

29 October 2018


I was admitted to ward 39 today for a biopsy on my nose. From start to finish I was treated very well. The staff are very friendly and pr...

22 October 2018

Nearby Hospitals

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Last updated on 25 June 2014.

Information supplied by The Newcastle Upon Tyne Hospitals NHS Foundation Trust