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WELL - Ratings and reviews

Reviews

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  1. Review titled Appalling Service

    Rated 1 star out of 5

    by Steve Ireland - Posted on 23 June 2022

    Was promised face to face that my wife’s pain drugs would be ordered and even then had phone call to say they had been ordered but following day denied all knowledge of this and had not ordered the drugs.

    Visited June 2022

    Report as unsuitable

    Review titled WELL

    Replied on 17 March 2023

    Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team

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