Reviews

Displaying 1 to 1 of 1

1. Review titled Bad communication/relations

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 15 July 2022

   There always seems to be an issue with my prescription I recognise that sometimes this is because of my GP. However there is never any good communication and the way I'm spoken to upsets and frustrates me. I often have other people pick up the prescriptions as I do not like attending the pharmacy because of the way I'm treated, they have also expressed frustration with the way they are spoken to. I understand that it can be busy and some customers can be rude but I always try to be polite. I have certain difficulties with my health both mental and physical which is noted and personally I feel like this has only made it worse.

   Visited July 2022

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   Review titled WELL

   Replied on 08 March 2023

   Hello, Thank you for your feedback; please accept my apologies that your experience had fallen below the high standards you should be able to expect when you visit a Well Pharmacy. The Regional and Area Operations Managers responsible for this pharmacy were informed so that they could address your experience with the pharmacy team. Thank you once again for taking the time to share your feedback. Kind regards, Well Customer Operations Team

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