Ratings and reviews
Reviews
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Review titled Inefficient
Rated 2 stars out of 5
by Anonymous - Posted on 29 April 2024
I have used the pharmacy for about a year plus. There is no notification for when your meds are ready for collection. When I visit to ask for my prescription I usually have to wait for it to be prepared and vetted. However, I notice when I visit that some people arrive and their prescription is ready. I visited today and asked if they could have my prescription ready for when I return in about an hour. On return, my meds where ready in a tray but had to be signed off by the Pharmacist who was in the consulting room and I therefore, had to wait until he was finished. which was annoying as I missed an appointment I had made. The excuse I received, we have been busy, was not good enough as they would have had to make up my meds there and then had I stayed earlier. A very inefficient set up as they appear to have no system in place.
Visited April 2024
Highfield Pharmacy has not yet replied.