Asda Pharmacy - Ratings and reviews
Reviews
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Review titled Flu jab cancelled
Rated 2 stars out of 5
by Anonymous - Posted on 24 October 2023
Booked a flu jab for my sister and I who are both disabled, as it's easy to park. Got to the counter to be informed the Pharmacist is away for two days and flu jabs have been cancelled. I booked online so they had my email address and phone number and should have made more of an effort to contact people. Now I need to re-book. First and last time I will probably use this service.
Visited October 2023
Review titled Asda Pharmacy
Replied on 24 November 2023
Hi, could you please direct message us on Facebook/Twitter with a copy of this message, the date and time of your visit, the store name, colleague name, your full name, email and contact number? Our service team will then be able to pass your details along to our pharmacy team so they can pick up with you directly. Thanks -Hope
Provided by Yext
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Review titled Lost medication
Rated 1 star out of 5
by Hannah - Posted on 27 January 2023
Phone number listed does connect. You have to ring asda but you need to know ext number which is 319/219. security desk told me eventually. They are aware for some month but not sorted it out. They only gave me half of 1 of my repeat meds so I ran out unexpectedly. Showed them the box that said 1 of 2. They said there was nothing they could do and told me to go back to Gp. I went through 111 emergency prescription service which listed asda and sent them referal. ASDA pharmacy stated they didn't know what the 111 emergency script service was! I ended up having to get a taxi in my wheelchair in my pyjamas to another pharmacy who straight away checked stock and said send 111 emergency script referal which I did and got the required medication straight away. Asda staff were rude and unhelpful throughout.
Visited January 2023
Asda Pharmacy has not yet replied.
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Review titled Marked deterioration in service
Rated 2 stars out of 5
by Anonymous - Posted on 20 June 2022
Not sure what has happened here. They used to be really excellent, but recent experience has been very disappointing - repeated failure to supply full prescriptions, necessitating return visits, constant staff changes, and (most recently) an inability to supply a widely-used medication routinely available at other pharmacies.
Visited June 2022
Review titled Asda Pharmacy
Replied on 24 June 2022
We are sorry that you were not happy with your experience at our pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link http://asda-stores.custhelp.com/app/ask Thank you, Asda Pharmacy Compliance Manager.