Woodlands Hospital - Ratings and reviews
Reviews
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Review titled Patient care at it's best
Rated 5 stars out of 5
by Alan Roe - Posted on 07 October 2023
I had a total knee replacement on Sept 15th 23 and the experience at Woodlands Hospital was very good .The surgical staff ,ward care , physiotherapy catering and admin and porters were outstanding. Would recommend
Visited Orthopaedics on September 2023
Review titled Woodlands Hospital
Replied on 09 October 2023
Dear Mr Roe Thank you for your feedback we are delighted to hear of your very good experience. I have passed your comments on to all of the staff working here at the hospital to thank them for their outstanding care. Kind regards Linda Oliver Quality and Risk Manager
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Review titled Excellent
Rated 5 stars out of 5
by John Wilkinson - Posted on 04 August 2023
Superb facilities and all staff. Very professional and efficient. 10/10. Operation on my hand was relaxed and jovial yet surgeon and staff were extremely professional, this was a brilliant combination. A potentially stressful day made stress free.
Visited General Surgery on August 2023
Review titled Woodlands Hospital
Replied on 08 August 2023
Dear Mr Wilkinson Thankyou for your excellent feedback. I am really pleased to hear you were happy with the facilities and you found staff relaxed and professional. I will share this lovely feedback with all of the hospital staff. Kind regards Linda Oliver Quality and Risk Manager
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Review titled Excellent hospital
Rated 5 stars out of 5
by Judith boughey - Posted on 22 April 2023
I had knee surgery and the care I was given before n after surgery was second to none it was excellent very friendly staff made me feel at ease very clean n comfortable room I was given the nurses couldn't do enough for me it the second time I've had treatment at the hospital and would advised anyone to go ther excellent care by all who was involved thankyou
Visited General Surgery on April 2023
Review titled Woodlands Hospital
Replied on 24 April 2023
Dear Judith Thank you for your lovely feedback. I am glad your knee surgery went well and you had an excellent experience. I will pass on your feedback to the nursing and other teams involved in providing your care. Thank you again for taking the time to to let us know your feedback. Kind regards Linda Oliver Quality and Risk Manager
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Review titled Rude staff, impossible to get them to answer the phone
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2023
Radiology department is awful. They were meant to call me back but never did. Then they returned my referral to the GP saying I didn't return any of their calls. Impossible to arrange an appointment, they just didn't seem to want to book me in for an ultrasound. I was told they had plenty of available appointments but they always had to 'phone back' to arrange an appointment. The ladies who answer the phone are extremely rude and unhelpful. Worst hospital experience, let's hope anyone who trys to get treatment here doesn't suffer from a serious condition
Visited Gynaecology on January 2023
Review titled Woodlands Hospital
Replied on 21 April 2023
Good afternoon, I am sorry to hear of your experience. I will ensure this feedback is shared with the imaging manager and team. If you would like to get in touch to discuss this further. Please contact a member of the senior management team at the Woodlands Hospital Tel 01325 341700
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Review titled Quality service from entry to exit
Rated 5 stars out of 5
by Clare Harley - Posted on 27 January 2023
My husband has recently been treated in Opthalmology at Woodlands Hospital for two cataract procedures. Throughout the entire process every step has been first class and special in terms of patient service - congratulations Woodlands and thank you very much indeed.
Visited Ophthalmology on December 2022
Review titled Woodlands Hospital
Replied on 31 January 2023
Hi there Clare, thank you so much for sharing your positive experience! We will be sure to pass these comments onto our team, who I'm sure will be thrilled to read them. Thanks again, and take care.