The Royal Marsden Hospital
Fulham Road, London, SW3 6JJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Radiography
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2024
All staff I interacted with were excellent from the students to the radiographers - they were a credit to the hospital.
Visited February 2024
The Royal Marsden Hospital has not yet replied.
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Review titled Referral made but no appointment given
Rated 1 star out of 5
by Colin Muir McQueen SCOTT - Posted on 16 May 2024
On 29 Feb 2024 I received a letter telling me to arrange an appt at the Adult Allergy Clinic at the Royal Brompton in London. Booking ref 0004 2558 6073. I live in Northamptonshire so London is not a great place to get to but I went ahead to to arrange it. But when I tried to make it there were no appts available! So I dutifully filled in the blank page you asked me to fill in so you could contact me - mobile contact no 07903-453242 - and waited for a call or mail to tell me when it might be. I was very patient but in early May I called my GP to find out what was going on since I'd had no reply from hyou and they told me the referral had been refused! No contact attempt was made to tell me this and the GP's Secretarty says she keeps calling to try to contact you but no-one replies or picks up the phone. I'm unhappy about the experience I've had to date. How long does a short mail or call take to update me? I'm unhappy that I was left in the dark when I'd followed your procedure to the letter and was waited patiently for a reply that apparently was never going to come.
Visited February 2024
The Royal Marsden Hospital has not yet replied.
Information supplied by University Hospitals Sussex NHS Foundation Trust