The Park Hospital
Sherwood Lodge Drive, Burntstump Country Park, Arnold, Nottinghamshire, NG5 8RXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fabulous
Rated 5 stars out of 5
by Debs1170 - Posted on 04 June 2024
First time at The park and I was soo impressed. From the young lady on reception to the xray department to the wonderful consultant I could not have asked for more . Everyone was professional but extremely kind and friendly . The lovely lovely consultant I saw went above and beyond in his professionalism but at the same time showed great empathy concern and was fabulous at explaining things in a way I understood. I came away from the first time in many years feeling “heard” and I’m looking forward to getting the treatment I need . Cannot recommend this hospital and its staff enough .
Visited Orthopaedics on June 2024
The Park Hospital has not yet replied.
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Review titled Well looked after
Rated 5 stars out of 5
by Sarah - Posted on 13 April 2024
Visited the park hospital today for an outpatients app all the staff where very caring and just the perfect balance of professional but friendly. Very knowledgeable and understanding I left feeling well looked after couldn't ask for more
Visited Gynaecology on April 2024
Review titled The Park Hospital
Replied on 16 April 2024
Hi Sarah, thank you for taking the time to leave us this fantastic review. We are pleased you felt well looked after during your appointment. Best wishes, The Park Hospital
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Review titled Amazing all round
Rated 5 stars out of 5
by Tina - Posted on 04 April 2024
I went in for surgery on my veins , can’t recommend enough, I felt safe and well looked after and the staff are incredible
Visited Vascular surgery on April 2024
Review titled The Park Hospital
Replied on 07 April 2024
Hi Tina, thank you for taking the time to leave us this lovely review. We are so pleased you felt safe and well looked after! Best wishes, The Park Hospital
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Review titled First class treatment and care.
Rated 5 stars out of 5
by ROBERT UPTON - Posted on 03 April 2024
From the initial meeting with the consultant I felt that I was in good ,capable hands. The pre op meetings were very informative and reassuring. The whole time that I was in the hospital I felt that I was receiving the best treatment. All the staff were helpful and good natured. Nothing was too much trouble and I was made very comfortable. The follow up Physiotherapy has been excellent. The first group session with the physio and her assistant was very reassuring and motivational. Overall couldn't have had better care.
Visited Orthopaedics on March 2024
Review titled The Park Hospital
Replied on 07 April 2024
Hi Robert, thank you for taking the time to leave us this fantastic 5-star review. We will pass on your feedback to Physiotherapy and the wider team. Best wishes, The Park Hospital
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Review titled Amazing hospital
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
Everyone and everything was perfect I would always come back to this hospital, the Physiotherapy department was amazing so informative.
Visited Orthopaedics on February 2024
Review titled The Park Hospital
Replied on 13 May 2024
Hi there, thank you for this great review we really appreciate it! Best wishes, The Park Hospital.
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Review titled Superb service
Rated 5 stars out of 5
by Michelle White - Posted on 06 February 2024
The Park Hospital is an exemplary examples the very highest standards of expertise and customer service. Every member of staff, across the hospital, provides an outstanding level of care. Communication is first class; quick, responsive , clear, accessible and with a clear focus on the needs of patient and their family. I fully recommend the hospital and can’t thank them enough.
Visited Orthopaedics on February 2024
Review titled The Park Hospital
Replied on 13 February 2024
Hi Michelle, we are so pleased to hear about your experience, thank you so much for taking the time to share it! We will pass on your praise to the team. Best wishes, The Park Hospital.
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Review titled Mostly Good Staff
Rated 4 stars out of 5
by Angela - Posted on 26 March 2024
I came to an outpatient appointment and most of the nurses and assistants were friendly and professional, except for one that had long painted nails on and was standing going through her phone in front of patients. Very unprofessional. Other than that I had a good experience and everybody else provided good care.
Visited Don't know on January 2024
Review titled The Park Hospital
Replied on 29 March 2024
Hi Angela, thank you for taking the time to leave us this review. We appreciate your feedback. We are sorry your experience wasn't as expected. Please get in touch with us by emailing park.patientexperience@circlehealthgroup.co.uk so we can look into this for you. Best wishes, The Park Hospital
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Review titled Excellent practise
Rated 5 stars out of 5
by James - Posted on 03 November 2023
Just had a full knee replacement at the park hospital. From the moment I arrived all the staff that dealt with me were nothing short of superb. A warm and friendly attitude from everyone I spoke to. Made me feel at ease and able to ask advice or help from anyone came in contact with. From cleaners to health assistants to physio and doctors no one fell short of what I expected and in fact were well above that. Many thanks all of you for making my stay and recovery so much more pleasant and comfortable.
Visited Orthopaedics on November 2023
Review titled The Park Hospital
Replied on 10 November 2023
Good morning James, we are so pleased to hear about your experience here with us, thank you for taking the time to share it! We will pass on your kind words to our team. Best wishes, The Park.
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Review titled Haematology
Rated 5 stars out of 5
by Julie R - Posted on 10 November 2023
Wow! We have had a very difficult time with a haematology related illness. The staff at The Park Hospital could not have been more helpful. We were seen at very short notice by an incredibly compassionate, approachable, professional and efficient consultant. His personal assistant was wonderful. She listened to what we needed and really went the extra mile for us. She tried her absolute best to make the experience as painless and organised as possible. She was also incredibly empathetic. We could not have asked for better service. Thank you so very much for your care and support.
Visited Don't know on November 2023
Review titled The Park Hospital
Replied on 14 November 2023
Hi Julie, we are so pleased to hear about your experience here with us, thank you so much for taking the time to share it! We will pass on your praise to the team. Best wishes, The Park.
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Review titled Definitely Happy
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2023
Delighted and so happy with my treatment at the Park Hospital. Everyone explained in great detail about the procedure I was having. The Gastroenterologist came to see me prior to going to theatre and really put my mind at rest. All theatre staff were amazing my only regret is not being able to thank my surgeon after as I only woke in recovery. So a big thank you to all theatre staff. I left the Park Hospital with one Huge smile on my face feeling so so well looked after. One happy patient 5*all the way
Visited Diagnostic Endoscopy on October 2023
Review titled The Park Hospital
Replied on 26 October 2023
Hi, thank you for taking the time to leave us such a fantastic review. We are very happy we could provide you with a positive experience! Best wishes, The Park Hospital
Information supplied by Circle Health Group Limited