The Clementine Churchill Hospital
Sudbury Hill, Harrow, Middlesex, HA1 3RXContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Poor Service
Rated 1 star out of 5
by Francis Grimer - Posted on 05 November 2022
I booked an urgent Holder monitor for my 90 year old father (after he suffered a mini stroke) to avoid the Nhs waiting lists. I was told the result would be available in three days from his G.P. It's now over 16 days and my father has still not been giving the result (despite our enquiring 5 times from the G.p). I wonder what was the point of going private! The last two times I have tried to get through to the Clementine Churchill cardiology department the phone line has gone dead after ringing for a while. And now he's been sent a bill for £381!!! Very disappointing.
Visited Cardiology on October 2022
Review titled The Clementine Churchill Hospital
Replied on 07 November 2022
Dear Sir/Madam, We are very sorry to hear of your experience. In order for us to look into this, please can you email your full details to our direct team: cchcustomerservices@bmihealthcare.co.uk who will be able to speak with you to find out more. Many Thanks, The Clementine Churchill Hospital
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Review titled Absolutely abhorrent
Rated 1 star out of 5
by Anonymous - Posted on 30 September 2022
Called for weeks to figure out who to speak to about an appointment; never picks up the phone, then when they do, they pass you around various departments (some, erroneously) and don't end up answering your question.
Visited Gynaecology on September 2022
Review titled The Clementine Churchill Hospital
Replied on 03 October 2022
Dear Sir/ Madam, We are sorry to hear of your experience. In order for us to look into this, please can you email your full details to our direct team: cchcustomerservices@bmihealthcare.co.uk who will be able to speak with you to find out more. Many Thanks, The Clementine Churchill Hospital
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Review titled Excellent seevice
Rated 5 stars out of 5
by Richard Saunders - Posted on 06 July 2022
Kind friendly and very efficient service. Staff and consultant were superb. The hospital is very clean and the time keeping was good.
Visited Diagnostic Endoscopy on July 2022
Review titled The Clementine Churchill Hospital
Replied on 01 August 2022
Dear Richard, Thank you for taking the time to leave a review. We really appreciate your feedback! We will be sure to share your kind words with the team at the hospital. Kind regards, The Clementine Churchill Hospital
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Review titled Exceedingly rude and condescending consultant
Rated 1 star out of 5
by Anonymous - Posted on 21 July 2022
I'll preface this with, everyone *other* than the specialist I am referring to was wonderful, and would have recommended the services if this specialist wasn't involved. The Doctor who I saw, was without a doubt, one of the most condescending and unprofessional people I have ever dealt with. They spent some of the appointment bad mouthing other doctors, complaining about their systems and quizzing me about policies and results of tests. He would talk down to me whenever I asked a question as If I'm supposed to have a MD also?! this is part of the job! you mostly treat people who *aren't* doctors. I would relish the opportunity to speak to someone further about this, as I am so appalled with this treatment I received and I am extremely concerned of how they may treat another patient in a more precarious disposition.
Visited Gastrointestinal and Liver services on July 2022
Review titled The Clementine Churchill Hospital
Replied on 01 August 2022
Dear Sir/Madam, We are sorry to hear of your experience. In order for us to look into this, please can you email your full details to our direct team: cchcustomerservices@bmihealthcare.co.uk who will be able to speak with you to find out more. Many Thanks, The Clementine Churchill Hospital
Information supplied by Circle Health Group Limited