Kingston Hospital - Ratings and reviews
Reviews
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Review titled Brilliant treatment and staff
Rated 5 stars out of 5
by John B - Posted on 25 November 2023
Had a pacemaker fitted last week & from consultant, doctor & nurses to the operation I could not fault them at all and i was asked if they could improve in any way, my answer was not at all. Thankyou so much to all the Cardiology team & Kingston hospital.
Visited Cardiology on November 2023
Kingston Hospital has not yet replied.
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Review titled Terrible customer service
Rated 1 star out of 5
by Anonymous - Posted on 30 November 2023
A lady I spoke to earlier on +44 20 8546 7711 was extremely rude and abrupt. They was not willing to check my records to let me know what my appointment was for and said she will cancel it as I was unsure, whilst not letting me speak. Then called back a few minutes later to tell me. I understand the nhs is under a lot of pressure but this made me feel extremely anxious and I do not feel anyone should feel this way when speaking to someone. Kind regards
Visited Dermatology on November 2023
Kingston Hospital has not yet replied.
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Review titled Excellent!
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
Cannot fault the way my daughter was received by the children's A&E and then onto the Sunshine Ward. All staff were very professional, caring and sympathetic.
Visited Paediatric Surgery on November 2023
Kingston Hospital has not yet replied.
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Review titled Urogynae outpatients appointment team are superstars
Rated 5 stars out of 5
by Julie - Posted on 24 November 2023
I have had several dealings with the ladies who work in this dept and on every occasdion they are helpful, friendly, empathetic and cheerful . They should be congratulated on their manner, you come away feeling as if they actually care . Very rare in today’s NHS. Thank you
Visited Urology on November 2023
Kingston Hospital has not yet replied.
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Review titled Very Good Service
Rated 5 stars out of 5
by L Clark - Posted on 29 October 2023
I'm very happy with the service provided by Kingston Hospital. My 95-year-old Mum is being well looked after, all the way from A&E to theatre, and now the on ward. The staff have all been very kind and efficient. Thank you.
Visited Don't know on October 2023
Kingston Hospital has not yet replied.
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Review titled Phlebotomy
Rated 5 stars out of 5
by Helen - Posted on 27 October 2023
I have a blood test every 6 months to keep an eye on a condition and each time I go it’s easy to book, no wait, very friendly staff and pain free blood test. The lady checking me in today couldn’t have been more helpful and friendly. Thank you so much!
Visited Don't know on October 2023
Kingston Hospital has not yet replied.
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Review titled Very kind and caring
Rated 4 stars out of 5
by Talor - Posted on 09 October 2023
I went to have a blood test at the Outpatient phlebotomy department and the team there were very kind. They made sure I had water and even gave me a little chocolate, and were sympathetic to the fact that I'm not very good with blood tests! Lovely team!
Visited Haematology on October 2023
Kingston Hospital has not yet replied.
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Review titled Great hospital
Rated 5 stars out of 5
by Kathleen humble - Posted on 28 October 2023
I must say I was very pleased with the lovely caring staff. The nicest team and passionate about their work. Thank you.
Visited Accident and emergency services on October 2023
Kingston Hospital has not yet replied.
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Review titled Care that can’t be faulted
Rated 5 stars out of 5
by Jenny cook - Posted on 08 October 2023
Had an uro gynaecological surgery and cannot fault any part of it. Staff were caring and patient. Anaesthetic and surgery also very high standard.
Visited Obstetrics And Gynaecology on October 2023
Kingston Hospital has not yet replied.
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Review titled Don't feel I was listened to
by HFM89 - Posted on 07 December 2023
I was referred to Kingston Hospital Gynaecology for ongoing issues with Endometriosis and a new issue of irregular periods. I saw 3 junior doctors in this time. Firstly, I explained my personal history with the first doctor. I explained both sides of my family had abnormally early menopause, and as my periods had become irregular this was a concern for me. I was told I most likely had PCOS and was referred for a scan. I said I do not have PCOS, I have been tested for this under 2 years prior and many times previously, yet the doctor would not listen to my relevant medical history and sent me for a pointless scan which confirmed I do not have PCOS. I was then permitted a hormone function test which was reviewed by a second doctor. I explained I had started taking the pill to regulate my periods, they had said when it was booked this would not impact the results. This doctor said the results were abnormal and was I taking contraception because that would skew the results. Clearly, again, I had not been listened to. At my final appointment before discharging myself with yet another doctor, I said I had stopped the pill due to side effects and my endometriosis symptoms were causing issues again. The doctor said if I wasn't willing to get the coil (which in my opinion is barbaric and I have not seen any evidence of it helping endometriosis), they could not help me. That was the end of the appointment. I sat in the toilets and cried until I felt ready to walk home. When I received a reminder for my follow-up appointment I called to cancel and discharge myself. I am still struggling and do not know if I am perimenopausal in my 30s as the doctor just refused to listen to me. I felt they had an agenda, they wanted to stick to for period pains and would not pay any attention to information they were given to help them find an actual cause.
Visited September 2023
Provided by Care opinion
Kingston Hospital has not yet replied.