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Hornsey Central Neighbourhood Health Centre

151 Park Road, 151 Park Road, London, Greater London, N8 8JD

Contact details and Patient Advice and Liaison Service (PALS)

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Hornsey Central Neighbourhood Health Centre.


Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor booking system

    Rated 3 stars out of 5

    by Anonymous - Posted on 04 May 2023

    As has already been commented, the booking system only allow booking for one morning on one day. This needs to be sorted out!

    Visited Phlebotomy services on May 2023

    Report as unsuitable

    Review titled Hornsey Central Neighbourhood Health Centre

    Replied on 19 May 2023

    Dear patient, Thank you for taking the time to leave feedback regarding our Phlebotomy booking system. We are very sorry to hear that you had difficulties in booking an appointment and will ensure that your feedback is shared with senior managers within the Phlebotomy service for their awareness. If you would like to discuss your concerns further, please contact the PALS & Complaints team whose details can be found on our website. www.whittington.nhs.uk With best wishes The PALS team

    Report as unsuitable


  2. Review titled Booking process poor

    Rated 1 star out of 5

    by John Webb - Posted on 16 March 2023

    Only have one day slot to book. No use if need appointment in two weeks time. Previous experience have only had booking window weeks in advance. Need to sort out booking process.

    Visited Phlebotomy services on March 2023

    Report as unsuitable

    Review titled Hornsey Central Neighbourhood Health Centre

    Replied on 17 March 2023

    Dear Mr Webb, Thank you for taking the time to leave feedback regarding your recent experience with the Phlebotomy service. We are very sorry to hear that you did not have a positive experience on this occasion and will ensure your comments are shared with all relevant staff members including senior managers. If you would like to discuss your concerns further, please contact the PALS & Complaints team whose details can be found on our website. www.whittington.nhs.uk With best wishes The PALS team

    Report as unsuitable




Information supplied by Whittington Health NHS Trust