George Eliot Hospital - Ratings and reviews
Reviews
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Review titled Amazing staff
Rated 5 stars out of 5
by Sara Roddis - Posted on 29 March 2023
I had the pleasure of having my son here, I have had all my babies at George Elliot after a not so pleasant experience in a different hospital. The staff are so so friendly, on each ward in the maternity block- from labour ward, to triage, to the drayton ward, all staff are very kind, caring and go above and beyond. They even moved me to the labour room I had my other kids in! Another thing to note: They actually acknowledge and spoke to my partner which is a huge deal- it's not just me having a baby but we were having a baby. They treated us with respect and I will never forget that. Thank you so much to the midwives, nurses, reception staff, healthcare assistants for your amazing service x
Visited Maternity services on January 2023
Review titled George Eliot Hospital
Replied on 15 May 2023
Dear Sara, thank you so much for taking the time to leave a review about your experience on the labour ward. Congratulations on the birth of your son! I'm sorry for my late reply to you. I will pass on your kind comments to the team. I know they will be really happy to read your feedback! Thanks again, Becky, Patient Experience Manager
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Review titled endoscopy
Rated 5 stars out of 5
by Ian Holdaway - Posted on 22 January 2024
I cannot be more complimentary of the nursing and medical staff that attended me on Saturday 20th January , they were all very professional and courteous at all times but as important they were friendly and made me feel at ease at all times . I felt confident that I was safe and was treated respectfully many thanks Ian Holdaway
Visited Diagnostic Endoscopy on January 2023
Review titled George Eliot Hospital
Replied on 24 January 2024
Dear Ian, thank you so much for taking the time to feedback about your experience with the Endoscopy team. I will forward your kind comments to the team and ask for them to be shared at the staff meeting. Thank you again, Becky, Head of Patient Experience and Volunteering
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Review titled Amazing care
Rated 5 stars out of 5
by Lola - Posted on 30 January 2023
I've just spent 3 weeks in the Mary Seacole Ward and I can't thank all the staff enough for how they looked after me. As someone who has struggled to leave the house for a long time now, being in a whole different environment petrified me. So although they looked after me physically, they looked after me mentally too. They went above and beyond! Honestly, from the bottom of my heart. Thank you!
Visited Don't know on January 2023
Review titled George Eliot Hospital
Replied on 30 January 2023
Dear Lola, thank you for taking the time to tell us about the staff on Mary Seacole ward and how you feel they went above and beyond. I will pass on your kind comments to the ward staff who will be very happy to read this. Best wishes for your recovery from Becky, Patient Experience Manager
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Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2023
What a brilliant team from reception to seeing the doctor who was outstanding he explained everything and sent me for xray then relayed the result to me Keep up the brilliant work
Visited Urgent Treatment Centre on January 2023
Review titled George Eliot Hospital
Replied on 23 January 2023
Dear Patient, thank you so much for taking the time to write these kind comments. It's great to know that you were happy with how the doctor explained everything to you and also with the reception staff. I will pass on your feedback to the team. Best wishes, Becky, Patient Experience Manager
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Review titled Brilliant service in the maternity assessment unit.
Rated 4 stars out of 5
by Anonymous - Posted on 29 December 2022
I received outstanding care from the midwives in this department. Nothing was too much for them, and I felt that myself and my unborn baby were in safe hands. They carried out all tasks professionally, and with great skill and compassion. Thank you all so much.
Visited Maternity services on December 2022
Review titled George Eliot Hospital
Replied on 23 January 2023
Dear Patient, thank you for taking the time to tell us about your experience. I'm really happy to read that you were treated professionally and with care and compassion. I will pass on your feedback to the midwives who I know will be very happy to read your kind comments. Thanks again, Becky, Patient Experience Manager
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Review titled Really impressed with maternity ward
by HanW345 - Posted on 28 December 2022
I have been feeling under the weather with a flu and cough over Christmas. I was visiting family and was feeling very limited activity with baby at 26 weeks. I called the maternity ward at George Elliot on the advise of my GP. They were so quick and friendly, really impressed with the service the maternity ward provided.
Visited December 2022
Provided by Care opinion
Review titled George Eliot Hospital
Replied on 23 January 2023
Dear HanW345, thank you for taking the time to write about your experience at the Maternity ward. I hope you're feeling better. I'm glad that you were treated quickly and by friendly staff. I will pass on your comments to the team. Best wishes, Becky, Patient Experience Manager
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Review titled Pharmacy at George Eliot Hospital
by pkingham01 - Posted on 08 December 2022
Waiting for the third time in a month for medicine for more than 30 minutes Much longer than my appointment took Why can’t I get my medicine in a pharmacy of my choice? Why are they so inefficient here?
Visited December 2022
Provided by Care opinion
Review titled George Eliot Hospital
Replied on 23 January 2023
Dear pkingham01, thank you for telling us about your experience. I'm really sorry you are having such long waits for your medicines. Please can you contact our PALS team at pals@geh.nhs.uk and ask for your email to be forwarded to Becky so I can look into this for you? It may be that we can get one of our drivers to deliver it to you. Thank you, Becky, Patient Experience Manager
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Review titled Lovely nurses
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2022
I was sent from my gp who thought I had a blood clot in my leg. I arrived at ambulatory care unit and was welcomed by two lovely nurses. Everything was explained to me as I wasn’t sure why I had been sent there and I was out within less than two hours. The nurse who seen me was very polite and looked after me throughout my visit as I get very restless in hospitals. She let me know what was happening while I was there waiting for blood test results and I am due back for a scan of my leg today. I could see she was very busy with other people who was there for the same reason. The other nurse kept me comfortable with tea and biscuits. Great service.
Visited Don't know on October 2022
Review titled George Eliot Hospital
Replied on 22 November 2022
Thank you for taking the time to provide your feedback the team will be very grateful to hear this about the care they provide Chief Nursing Officer, George Eliot Hospital
Provided by Care opinion
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Review titled Hospital stay At George Elliot hospital Nuneaton
by Lema22 - Posted on 18 October 2022
I was admitted to hospital for various issues making me feel vulnerable and worried, from starting at A&E to finishing in the Mary Garth ward my care was exceptional the staff were kind, informative and willing to go above and beyond for me. What really stood out is me witnessing them deal with an elderly gentleman who was confused and very aggressive and their behaviour and dedication didn’t alter one bit. The NHS may be struggling but you wouldn’t notice as a patient. Thank you so much for all you do and being that calm and understanding force for people having the worst days possible. A credit to yourselves and the NHS.
Visited October 2022
Provided by Care opinion
Review titled George Eliot Hospital
Replied on 18 October 2022
Dear Lema, thank you for your feedback and reflection they are so important to the staff so that they can learn, improve on care and receive the recognition. We will ensure that the staff on A&E and Mary Garth receive this. Chief Nursing Officer, George Eliot Hospital
Provided by Care opinion
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Review titled Caring and professional care
Rated 5 stars out of 5
by Carol - Posted on 23 September 2022
Having feeling unwell I phoned 111 late one night within one hour a nurse called me back and she felt i need an ambulance to check me out within an hour one come out for me and i was taken to George Eliott Hospital from the paramedics to all hospital staff where all excellent and are all a credit to the NHS. I received some treatment and was look after very well indeed. Was in there around 4 hours and i wanted especially mentioned the student nurse who came on the day just before I left was lovely and provide excellent care and so caring also a mentioned to the lady who made me my toast and tea best i tasted in a long time sorry i dont recalled your names. Feel lucky we have so such a good hospital so close to where i live. Thank you very much.
Visited Accident and emergency services on September 2022
Review titled George Eliot Hospital
Replied on 26 September 2022
Dear Carol, thank you for taking the time to leave this kind feedback. I hope you are feeling better. I will pass your comments to the teams involved. Thanks again, Becky. Patient Experience Manager.