County Hospital Louth - Ratings and reviews
Reviews
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Review titled call back
Rated 5 stars out of 5
by Amanda Owen - Posted on 05 December 2022
when told to come back the next day, and the dept you visit says all is clear, but you have to go back to the urgent care for them to review results, there has got to be a better way than waiting 3.5 hours for them to review the results and basically see your GP. as it only took a couple of minutes to do that
Visited Urgent Treatment Centre on December 2022
Review titled County Hospital Louth
Replied on 05 December 2023
Dear Ms Owen, Thank you for providing your feedback regarding your experience regarding Lough Urgent Treatment Centre. I sorry that you felt there was a better way for you to be reviewed. If you would like us to look into this further please contact the PALS Team on 0300 123 9553 or email LHNT.LincsPALS@nhs.net. Thank you.
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Review titled Very Dissapointed
Rated 2 stars out of 5
by Peter Downes - Posted on 29 August 2022
Visited on saturday 26-08-22 after being involved in a road traffic accident. Asked to be checked over as i was feeling pain and abrasions on various parts of my body. Spoke to the receptionist and nurse but was told to go to Grimsby a&e and no offer to be checked over,surely that's the purpose of the utc so why was i turned away when i needed attention especially as i'm 70 years old . It should do what is on the site,Urgent Treatment Centre.
Visited Urgent Treatment Centre on August 2022
Review titled County Hospital Louth
Replied on 05 December 2023
Dear Mr Downes, Thank you for providing your feedback regarding your visit to Louth Urgent Treatment Centre. I'm sorry you felt that you were turned away inappropriately. If you would like us to look into this further please contact the PALS Team on 0300 1239553 or email LHNT.LincsPALS@nhs.net. Thank you.
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Review titled Professional & Caring
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2022
Was seen late evening after an appointment was made by the 111 service. Staff were skilled, approachable and efficient. An excellent facility that is of real value to the community.
Visited Urgent Treatment Centre on June 2022
Review titled County Hospital Louth
Replied on 21 June 2022
Thank you for taking the time to leave feedback following your visit to Louth Urgent Care. We are pleased to hear that you felt staff were skilled, approachable and efficient and your kind comments will be passed to the team. Thank you.
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Review titled 'Great service
Rated 5 stars out of 5
by valerie speed - Posted on 24 May 2022
Great staff!!! I would like to thank the staff. What a pleasant crowd of people all friendly and super efficient. Thank you .
Visited Urgent Treatment Centre on May 2022
Review titled County Hospital Louth
Replied on 30 May 2022
Thank you for taking the time to leave feedback following your visit to Louth Hospital. We are pleased to hear that the staff were friendly and super efficient. Your kind comments will be shared with the team and the organisation. Thank you.