Alnwick Infirmary - Ratings and reviews
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Chris Rose - Posted on 04 February 2024
Went to minor injuries having fallen off my bike. See by nurse in 5 mins, then short wait for xray, then second xray to check. Fractured patella. Given guidance and splint and rang up the next day with advice from consultant. All first class.
Visited Don't know on January 2023
Review titled Alnwick Infirmary
Replied on 08 February 2024
Dear Chris, Sorry to read about your recent fall, we do hope you are recovering well. Thank you very much for taking the time to note down your experience of care at Alnwick Infirmary and share it with us. We will make sure your comments reach the team in Alnwick. All the best with your recovery. Take care, The Experience Team
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Review titled First Class Service
Rated 5 stars out of 5
by David Roberts - Posted on 15 September 2022
I had reason to use the Minor Injuries Unit, whilst on Holiday. The care that l received was nothing short of first class and very efficient. Everyone from reception to the nursing staff made you feel very welcome and at ease. Thank you, the care was most appreciated.
Visited Don't know on September 2022
Review titled Alnwick Infirmary
Replied on 22 September 2022
Dear David, Thank you very much for taking the time to reflect upon the care you received with us at Alnwick Infirmary. I do hope you are feeling better and that your holiday to the lovely Northumberland was not spoilt by any illness or injury? I will ensure your kind words are shared with the team within the Minor Injuries Unit – they will be delighted I am sure. All the best, Heather Heather Gibson Patient Experience Team Manager