Yealm Medical Centre - Ratings and reviews
Reviews
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Review titled Outstanding efficiency and service
Rated 5 stars out of 5
by Chris Harding - Posted on 17 January 2023
We have been registered at the practice for 8 years and have had numerous reasons to call on their assistance. From a major stroke and the aftermath to routine tests Yealm Practice have helped and advised, solved problems and prescribed. All with a cheerful attitude and obvious care and concern. Thank you!
Visited January 2023
Yealm Medical Centre has not yet replied.
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Review titled Wonderful service
Rated 5 stars out of 5
by Gail C - Posted on 12 October 2022
My husband and I were very fortunate to be accepted at this surgery 3 years ago, when our previous surgery in Plymstock closed, and have been so impressed with the excellent service provided. We have seen several of the doctors and nurses in person, and on other occasions, made online consultations and also received telephone consultations. The doctors have always been extremely caring, professional, knowledgeable, helpful and very thorough; referring us to be seen by appropriate specialists and to have scans, tests and prescriptions as deemed necessary. Yes, we have had to wait a couple of weeks for some appointments but the Receptionists have always been really courteous, friendly and extremely helpful - they have also responded very quickly to all enquiries which we have sent via email. For an urgent appointment we have received treatment the same day. The online consultation form has recently been vastly improved and has made it really easy to raise a medical concern and to obtain a prompt response – it states within two days but has been much sooner, with a prescription written, ready for collection! Because we live outside of the area, we are not entitled to use the in-house pharmacy or have home visits but this is a very small price to pay for the wonderful medical provision we receive. We are truly grateful and can highly recommend this wonderful surgery.
Visited October 2022
Yealm Medical Centre has not yet replied.