Yardley Green Medical Centre - Ratings and reviews
Reviews
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Review titled Making Appointments
Rated 2 stars out of 5
by Anonymous - Posted on 05 August 2022
I started calling from 8.30 to make an appointment to see a doctor - the line was repeatedly cut off just after the message "the lines are very busy" was read out. I managed to get through 55 minutes later, but was told there are no more appointments left today. The overall service at this practice has been appalling. The "On the day appointment system" is failing a lot of patients. The surgery should restart advance appointments to help those who miss out on getting on the day appointment. The system in place currently for making appointments is very frustrating.
Visited June 2022
Yardley Green Medical Centre has not yet replied.
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Review titled Very poor service and impossible to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 21 June 2022
The service provided by this practice is absolutely awful with receptionists extremely rude and unhelpful. Making an appointment for my 2 year old was so difficult despite him needing urgent treatment. I am shocked that this practice is allowed to get away with this type of treatment to its patients.
Visited May 2022
Yardley Green Medical Centre has not yet replied.
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Review titled Waste of time
Rated 1 star out of 5
by yvonne Ann byrnes - Posted on 28 June 2022
Can never get through on the phone and no web access. Its so frustrating Cant get appointment for anything
Visited May 2022
Yardley Green Medical Centre has not yet replied.