Trescobeas Surgery - Ratings and reviews
Reviews
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Review titled Excellent
Rated 4 stars out of 5
by Steve Ellis - Posted on 23 August 2022
I used the Klinic contact system for the first time: very good, allowed me to explain symptoms, background etc and to say what days of the week wouldn't suit me for an appointment. The actual appointment was face to face, only three days later, on time, the doctor was thorough, polite, interested, engaged. What more could anybody ask for?
Visited August 2022
Trescobeas Surgery has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 09 August 2022
The reception staff are so rude and talk over you. The new system doesn’t work, I have uploaded my health concern ie cancer and I have heard nothing back. I called to ask and was told it will take as long as it takes for the doctor to respond. No time scale. No feedback. You just have to wait. It’s obviously not what they deem as urgent!
Visited August 2022
Trescobeas Surgery has not yet replied.
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Review titled Terrible and inefficient service
Rated 1 star out of 5
by Anonymous - Posted on 03 August 2022
Reception staff always try to cut the call short (very rude sometimes) and not being helpful at all. Always long waiting on the phone or long waiting time until getting an actual appointment (unless emergency) Truly don’t know how they run this service. If lack of staff, sort it out as you are running by our tax (and in turn I do not get satisfying service at all). If you only treat emergency or high risk patients related issue, call it emergency centre not surgery (for all locals)!
Visited July 2022
Trescobeas Surgery has not yet replied.