The De Parys Group – Pemberley branch - Ratings and reviews
Reviews
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Review titled No Continuity of Care
Rated 1 star out of 5
by Anonymous - Posted on 21 April 2023
Since coming out of hospital shocked at the lack of care, mistakes and the fact there is no continuity of care. Seems Doctors work part-time or locums. Last two seen were locums. After mistakes I contacted Practice Manager on Wednesday to try to resolve. Said would need to talk to my named Dr who was in on Friday, today (who I have never managed to see). Waited in all day with phone next to me. No Call!!! Disgraceful, if this was private practice heads would roll. Problem is - who do we complain to when there is no one listening!
Visited April 2023
The De Parys Group – Pemberley branch has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 10 March 2023
I have been registered with this gp surgery since birth, previously I was always happy with the service received being able to get appointments promptly and felt looked after when attending. However, since the covid-19 pandemic and subsequent lockdowns and restrictions the service has been getting steadily worse. I have been trying for approximately 5 months now to get an appointment to see someone about my rapidly deteriorating mental health with no luck. Whenever I have managed to speak to someone, which is rarely, I have been advised to try calling different numbers for various charities or to look online. When suffering from poor mental health taking these additional steps can be very challenging. I can not afford to go private and so have no choice but to hope things improve soon, however, I am not going to hold my breath.
Visited March 2023
The De Parys Group – Pemberley branch has not yet replied.