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Chapel Row Surgery - Ratings and reviews

Reviews

Displaying 1 to 5 of 5

  1. Review titled Fantastic experience with the nurse

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 February 2024

    I had a fantastic experience today with the nurse as I took my twins for their pre-school immunisations. She took the time to find us in the waiting room first to find out that I was bringing them alone and then thoroughly prepped everything to make it as easy as possible to vaccinate both the children. She was very reassuring and professional and it made a difficult experience very manageable

    Visited February 2024

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    Review titled Chapel Row Surgery

    Replied on 05 February 2024

    Thank you for your positive feedback of your experience at Chapel Row Surgery. We highly value our patients comments and feedback and will share this with our staff. We are very pleased to have helped you with vaccinations which can be a challenging experience for young children.

    Report as unsuitable


  2. Review titled Exceptional care from the non-medical team.

    Rated 5 stars out of 5

    by C Franks - Posted on 15 June 2023

    Yesterday afternoon, 15/06/23, I arrived at the surgery in great pain following minor surgery undertaken by another care provider. I would like to thoroughly thank the ladies of the pharmacy and the reception team who went out of thier way to provide me with access to care in a avery efficient, caring, empathic and speedy manner. I am so grateful. I'd also like to thank the on-call paramedic who looked after my needs, and again, went that extra mile to ensure that I recieved the care that I needed. Thank you so much for your help.

    Visited June 2023

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    Review titled Chapel Row Surgery

    Replied on 16 June 2023

    Thank you for your complimentary comments and we are very pleased to have been able to help. Our staff strive to provide the best service we can and we are grateful for your positive feedback.

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  3. Review titled Great service

    Rated 5 stars out of 5

    by Peter Grey - Posted on 02 February 2023

    Apart from general repeat medication (always ready when required), general medical services are professional and reassuring. Also, requests for GP endorsements for various non-medical certificates (licenses etc) are delivered promptly.

    Visited February 2023

    Report as unsuitable

    Review titled Chapel Row Surgery

    Replied on 06 February 2023

    Thank you for your positive comments which are very much appreciated by all the staff at Chapel Row surgery.

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  4. Review titled Fantastic Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 October 2022

    Dear Team, I just wanted to say thank you for an outstanding service. I have needed to contact the surgery for both admin requests and for GP reviews and support. It is a very efficient practice, very helpful and provides timely and great care. I am a NHS worker myself so I know the pressures primary care are under. Well Done.

    Visited October 2022

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    Review titled Chapel Row Surgery

    Replied on 09 November 2022

    Dear Patient Thank you very much for taking time to post a review. Such positive feedback is very much appreciated by the staff at Chapel Row Surgery

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  5. Review titled Really excellent service. I could not fault it

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 July 2022

    I telephoned on Monday morning 4th July and explained my problem to a most helpful receptionist. I was advised that a doctor would ring me back and she did. I was seen later in the day.

    Visited July 2022

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    Review titled Chapel Row Surgery

    Replied on 09 November 2022

    Dear Patient Thank you so much for your positive feedback regarding the service from Chapel Row Surgery. All staff very much appreciate time taken to post a review.

    Report as unsuitable