Reviews

Displaying 11 to 11 of 11

1. Review titled Awful service

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 15 June 2022

   I have been registered here for years and it I had had multiple appointments that the clinician decided were not important, they did not contact me, or just sent me a text. It was recorded on one occasion in my notes that I did not attend a phone consultation. Today the left a message for me to call them, I wait on hold for 33 minutes to be told it was to book me an appointment with a member of the team who has no free appointments. They have deleted my medication requests so that it not issued before a bank holiday.

   Visited May 2022

   Report as unsuitable

   Review titled St Austell Health Group

   Replied on 16 June 2022

   Dear Anonymous, Thank you for raising these concerns. Please contact us directly so that we can look into this for you. Kind regards, St Austell Healthcare

   Report as unsuitable

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