Robin Lane Health and Wellbeing Centre - Ratings and reviews
Reviews
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Review titled Diabolical service
Rated 1 star out of 5
by Anonymous - Posted on 20 July 2022
I believe this 'surgery' is still asking for more patients. An absolute joke considering they cannot offer any care to the ones they have at the moment. Ten year old child refused an appointment and just told to go to the walk in centre at the other side of Leeds, or just wait for another 7 days and they can then see him. Absolutely disgusted and these 'GP's' are still hiding behind Covid. Will be moving surgeries this week.
Visited July 2022
Review titled Robin Lane Health and Wellbeing Centre
Replied on 25 July 2022
Dear Patient Thank you for taking the time to leave us a review. We are sorry you feel this has been a negative experience and you are now looking for another surgery. We would be grateful if you would send us full details of your recent contact to robin.lane@nhs.net to give us the opportunity to investigate and respond to your concerns. We wish you all the best. Yours sincerely Karen Hargreaves Patient Experience Manager
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Review titled Eye clinic
Rated 5 stars out of 5
by Allan M Robinson - Posted on 31 May 2022
Following your text I would to thank the staff for a splendid appointment today. All staff were pleasant, polite and efficient. I would be happy to recommend this service any time.
Visited May 2022
Review titled Robin Lane Health and Wellbeing Centre
Replied on 16 June 2022
Dear Mr Robinson Thank you very much for taking the time to send us your positive comments. These are very gratefully received and I will ensure they are shared with our eye clinic colleagues. Kind Regards Karen Hargreaves Patient Experience Manager