Queensview Medical Centre - Ratings and reviews
Reviews
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Review titled terrible
Rated 1 star out of 5
by Anonymous - Posted on 07 February 2023
Cannot get appointments unless you can take a day off and even then it's luck, not everyone needs to see a doctor on the day they just need to book for a future appointment but this practice has no ability to pre-book, the receptionist just said "we don't know what the doctors are working" so an hour to get through to hear "no appointments" try tomorrow or at 12!! If you ask to speak to the practice manager they won't let you and ask you to do in writing, you do this and they threaten you with being taken off their list, I have never experienced worse service in any doctors surgery and due to the nature of my job I am in contact with a lot. there should be some per-bookable appointments, they insist on doing reviews etc but you can't book them in advance! Do not touch with a bargepole!
Visited February 2023
Queensview Medical Centre has not yet replied.
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Review titled Fine Practice
Rated 5 stars out of 5
by Peter Robinson - Posted on 27 February 2023
Excellent doctors and staff. Telephone service has been improved. Can't always be number one in the queue. My son has Down's Syndrome and has always received excellent care when medical intervention has been required. As his father I know that he has benefited from this. Well done to you all!
Visited February 2023
Queensview Medical Centre has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
Unfortunately this year I have had the need to visit this surgery many times, following a bad accident at the beginning of the year. This accident has also resulted in my having other medical conditions, which need treating. I like the idea of being able to phone either early or later in the day to book an appt. (Sometimes I’ve had to wait a while to get thru on the phone but all surgeries are the same these days. You just hv to be patient). When seeing either a GP, nurse practitioner or nurse, I feel I have always been given the best advice/treatment. I cannot praise this surgery enough - give credit where credit is due. So it’s this time of year I would like to say a huge thank you to all those working at Queensview Medical Centre and keep up the great work!
Visited November 2022
Queensview Medical Centre has not yet replied.
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Review titled Absolutely rubbish
Rated 1 star out of 5
by PAM CHICK - Posted on 24 June 2022
Have tried to make an appointment. Rang at 8 in the morning to hear number engaged was told this till 8.40 then gave up. Tried again for an afternoon appointment, finally got through at 12.15 to be told you are first in the queue. Held on until 12.30 still first in the queue. Gave up. This isn't the first time this had happened. What am I supposed to do to get an appointment????
Visited May 2022
Queensview Medical Centre has not yet replied.