Penkridge Medical Practice - Ratings and reviews
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
Phoned this morning got a call back within 15mins offered appt with nurse practitioner 45 mins later. Problem sorted. Nurse practitioner was friendly professional and reassuring very impressed with whole experience
Visited April 2024
Penkridge Medical Practice has not yet replied.
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Review titled Phone service is terrible
Rated 3 stars out of 5
by Anonymous - Posted on 20 March 2024
The phone system is terrible. They clearly need more staff on the phones. Ringing in the evening when you would expect it to be quiter and the hold time was 50 odd minutes. Worst GP surgery I've ever dealt with trying to get an appointment, but to be fair the appointments I have got all the staff and doctors have been great.
Visited March 2024
Penkridge Medical Practice has not yet replied.
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Review titled Showing compassion and support
Rated 5 stars out of 5
by Anonymous - Posted on 21 July 2023
After a recent period of illness in hospital, I was contacted by the Practice (without even requesting an appointment) after being discharged. This form of support shows how much the Practice aims to look after its patients to ensure that they are well supported.
Visited July 2023
Review titled Penkridge Medical Practice
Replied on 24 July 2023
Dear Patient Thank you for your positive feedback. We appreciate that you have taken the time to post this and will share it with staff. We hope you are now feeling better. Amanda Page Business Partner