Newbury Green Medical Practice - Ratings and reviews
Reviews
-
Review titled Great customer service
Rated 5 stars out of 5
by Andrea Bernstein - Posted on 04 May 2024
I went to the desk to book a pharmacy review. I didn’t have the letter so wasn’t sure f the appointment was a face to face or telephone meeting. The receptionist promptly found the letter to book me in. I also had had an appointment with the muscular skeletal practitioner a couple of weeks ago and he had sent me some exercises. The email he sent had gone into my junk and I could not forward it to me emails. The receptionist called me back to say that he would contact me when he returns from leave.
Visited May 2024
Review titled Newbury Green Medical Practice
Replied on 07 May 2024
Dear Andrea, Thank you for your comments. We will make sure this positive feedback is passed on to the Reception Team.
-
Review titled Excellent receptionist
Rated 5 stars out of 5
by Norma Harris - Posted on 03 May 2024
Phoned re unknown medication from new pharmacist. Receptionist was extremely helpful and made me feel a great deal better as was worried about this. Excellent service
Visited May 2024
Review titled Newbury Green Medical Practice
Replied on 07 May 2024
Dear Norma, Many thanks for the positive feedback. It is very much appreciated by all the team at the practice.
-
Review titled Caring staff
Rated 5 stars out of 5
by Norma Harris - Posted on 11 October 2022
Phoned in the morning. Excellent receptionist. Saw a young doctor face to face. Very professional and interested. Felt so much better as I was frightened. Also phoned me back as promised with clear information. I can only praise this practice. They do their best in challenging times.
Visited October 2022
Newbury Green Medical Practice has not yet replied.
-
Review titled great practice
Rated 5 stars out of 5
by eve - Posted on 04 October 2022
surgeries get a lot of bad press, but this does not apply to Newbury. we have been with this practice for many many years and have always found everybody very helpful. on my recent last call receptionist listened to my problem & even managed to get me appointment with Doctor on same day & i managed to start my medication immediately.
Visited September 2022
Newbury Green Medical Practice has not yet replied.
-
Review titled Good care
Rated 5 stars out of 5
by Norma Harris - Posted on 27 August 2022
I had to have an ECG. Was really worried but received excellent care from a young nurse. She was very professional and explained everything. I also had another issue which she dealt with and luckily the GP got right back to me. Excellent
Visited August 2022
Newbury Green Medical Practice has not yet replied.