Melbourne Park Medical Centre - Ratings and reviews
Reviews
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Review titled Great Response
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2022
I rang the Surgery at 8.00 a.m. and was in a short queue. I needed to speak to a Doctor and though I got very emotional, because of how I was feeling, the Receptionist was very kind and professional. The Doctor rang me later in the day and we went through what was wrong and sort out what was needed. She was so understanding and caring. A Prescription was sent to the Pharmacist for me to pick up that evening.
Visited August 2022
Review titled Melbourne Park Medical Centre
Replied on 07 September 2022
Thank you for taking the time to leave positive feedback about your interaction, this will be shared with the team. All feedback is welcome and encouraged but we are especially pleased to receive positive feedback. Kind regards Management Team @ Melbourne Park
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Review titled Not acceptable
Rated 1 star out of 5
by Mr locker - Posted on 22 July 2022
They phoned me to call for appointment for medication review after waiting 1hour on the phone appointment made for 23rd 11-00 iPhoned at 12-0 clock to see why nobody had called said they are running late I agree 1hour is defiantly late after 4 hours I called in reception they told me I would have to phone and make another appointment date why me it wasn’t my fault they didn’t keep the appointment they now say earliest appointment 27th August for sure no clapping NHS again
Visited July 2022
Review titled Melbourne Park Medical Centre
Replied on 27 July 2022
Thank you for your comments. We are sorry that you have had a negative experience with one of our clinicians, we can only apologise. Should you like to discuss this further and want us to investigate then please make contact with a manager on nnicb-nn.c84116@nhs.net and we can look into this for you.