Reviews

Displaying 1 to 2 of 2

1. Review titled Great urgent appointment experience

   ★★★★

   Rated 4 stars out of 5

   by Anonymous - Posted on 20 April 2023

   Suffering from laryngitis and a chest infection With a chronic condition, I rang for a doctors appointment - 17 th in queue but was given an appointment that morning. Clearly an extremely busy morning for the practice. Not hurried when discussing health and medication with the doctor and helpful receptionists. Thank you all for the job you do.

   Visited April 2023

   Report as unsuitable

   Review titled Kingsmead Medical Centre

   Replied on 20 April 2023

   Dear Patient, Thank you for your positive feedback, about your recent experience when attending for an appointment at Kingsmead, it is greatly appreciated. I will share your feedback with everyone at the practice. Kind regards Mandy Skelding-Jones Practice Business Manager

   Report as unsuitable

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2. Review titled Terrible Practice

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 09 March 2023

   Absolutely terrible practice. They won’t even open the phone lines when they are supposed to! Would avoid this one at all costs as it’s near impossible to get an appointment.

   Visited March 2023

   Report as unsuitable

   Review titled Kingsmead Medical Centre

   Replied on 09 March 2023

   Dear Patient, Thank you for your feedback I am sorry that you have found it difficult to gain an appointment. I would like to understand more about your difficulties, to see if there is anything that could be learnt form your experience and improvements made to the service offered by the practice. Please email me ( a.skelding-jones@nhs.net) with your experience Kind regards Mandy Skelding Jones Practice Business Manager

   Report as unsuitable

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