Kings Medical Centre - Ratings and reviews
Reviews
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Review titled A Fantastic Practice
Rated 5 stars out of 5
by Corrina Young - Posted on 14 June 2022
Myself and my family have been with this practice for many years. The service received throughout the practice from GP's, Nurses and reception staff is second to none. Today I visited the Nurse who, as always took time to explain everything to me and was extremely friendly, caring, helpful and professional. On each occasion I have needed to contact the service I have been extremely satisfied with how I was dealt with and the outcome! Thank you to all at the surgery.
Visited June 2022
Review titled Kings Medical Centre
Replied on 17 June 2022
Dear Mrs Young Thank you for your kind feedback regarding our team hear at Kings. I will pass on your comments to the team and to the Nurse that you had a consultation with on the 14th of June. The team are continuing to work very hard to ensure the best outcomes for all of our patients despite the high demand on our services. Thank you again Yours Sincerely Gary Thorogood Practice Manager
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Catherine Harrison - Posted on 22 June 2022
Having been a patient at Kings Medical Centre for the past 34 years, I have nothing but praise for the whole team. The professionalism shown by everyone … from the Doctors, Nurses and Receptionists is second to none. The quickness of getting appointments and having blood tests is exemplary. I honestly believe we have the best GP Surgery in our area and for that I am extremely grateful. Thank you to each and every one of you for the amazing service you provide.
Visited June 2022
Review titled Kings Medical Centre
Replied on 22 June 2022
Dear Mrs Harrison Thank you very much for your feedback and the kind words regarding our team here at Kings and the service we provide. The whole team are continuing to work hard to meet the needs of all of our Patients even with the high demands on the Practice at the moment. I will share your feedback with the team and I know they will be please to read this. Thank you again Yours Sincerely Gary Thorogood Practice Manager
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Review titled Superlative Health Practice
Rated 5 stars out of 5
by Allan Wilkinson - Posted on 22 June 2022
Having been in, what I consider to be, the most fortunate position as a patient registered with this practice for the past 25 years I cannot fully express just how well the doctors & support staff have served me during this time, even during the recent covid pandemic. The receptionists always efficiently triage a specific need, and even manage to arrange ‘same day’ appointments in the most urgent cases. Being a retiree of a certain age, I am probably more demanding of their services than other patients may be, but the surgery has never once failed me. Onward referrals, to access services for which the surgery is not equipped to deal with, are always initiated without delay and the support the practice provides me with assures both my physical as well as my mental wellbeing. I find any initial telephone consultations most efficient, i.e., saves my time, the doctor’s time, fuel for my car, which also reduces exhaust emissions as well as avoid close contact with other patients seated in the waiting room – the recent introduction of a ‘state of the art’ telephone system completely smooths the process of appointment making. A big thank you to all at Kings Medical Centre.
Visited June 2022
Review titled Kings Medical Centre
Replied on 27 June 2022
Dear Mr Wilkinson Thank you very much for your kind words about the practice. The team from the Gp's to the reception team will be very pleased to read your feedback about your experiences. I will ensure that this is shared with them. The team are continuing to work hard to meet our patients needs, and we are working with our patient participation group to continue to look at ways to improve patient access to our services. Thank you again Yours Sincerely Gary Thorogood Practice Manager
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Review titled Great Service from this Practice
Rated 5 stars out of 5
by Angela Foster - Posted on 21 June 2022
Always feel so grateful that my family and I are lucky enough to be registered at this practice. I hear so many bad stories about GP practices both local, and in general, and every time it makes me realise what a truly amazing service this one provides. I have never been let down by them and am always able to get an appointment and recently they were extremely helpful when I left my prescription late and was going on holiday. Also the staff covering reception are always pleasant and accommodating so you never dread calling as you know they will try their best to accommodate your needs on the day. All in all an incredible service even through some very difficult times.
Visited June 2022
Review titled Kings Medical Centre
Replied on 22 June 2022
Dear Ms. Foster. Thank you for taking the time to leave feedback regarding our Practice. I am pleased that you have had good experiences and interactions when you have used our services. I will share this with the Team and I know they be very grateful to hear your kind words as they continue to work hard providing the best service for all of our Patients. Thank you again Yours Sincerely Gary Thorogood Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2022
I’ve been with this practice for many years, as have most of my family. I have always received a great level of service from the reception staff, doctors and the nurses in particular
Visited June 2022
Review titled Kings Medical Centre
Replied on 13 June 2022
Dear Patient. Thank you for your kind words. We really appreciate your feedback. I will pass this on to the whole team. The team are working really hard to continue to give great service to our patients. Your Sincerely Gary Thorogood Practice Manager
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Review titled Faultless Experience
Rated 5 stars out of 5
by Jacqueline - Posted on 30 May 2022
I have been at this surgery for nearly 25 years and have always been pleased with the service I have received. My appointment today was no different, communication and compassion was exceptional - would recommend this practice
Visited May 2022
Review titled Kings Medical Centre
Replied on 01 June 2022
Dear Jacqueline Thank you very much for taking the time to leave feedback about the Practice. I am very glad to here about your experience in the Practice this week and will ensure that your comments are passed on to the clinician that spoke with you as well as the rest of the team. Thank you again Yours Sincerely Gary Thorogood Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Amy Martin - Posted on 30 May 2022
I would never want to change my surgery. By far the best always so accommodating and staff are second to none. Also doctors and nurses who have been hear for years so there is the personable contact
Visited May 2022
Review titled Kings Medical Centre
Replied on 01 June 2022
Dear Amy Thank you for your kind words and feedback about the Practice. The whole team always strive to give patients the best experience and I am glad that I will be able to pass your comments on to my colleagues at Kings Thank you again Gary Thorogood Practice Manager