Ilford Medical Centre - Ratings and reviews
Reviews
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Review titled Good Local practice
Rated 4 stars out of 5
by Ben Acheampong - Posted on 10 May 2024
From my recent visits, I didn't wait long to be seen I was given an appointment the next day. The staff were professional.
Visited May 2024
Review titled Ilford Medical Centre
Replied on 10 May 2024
Dear Ben, Thank you very much for your review about your recent visit to the practice. Regards, The Team Ilford Medical Centre
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Review titled Great service
Rated 4 stars out of 5
by Aminur Rahman - Posted on 09 May 2024
My son who is 12 years old had a constant cough which was not getting better so I rang the doctor surgery at 8.15 pm and my call was answered within 22 minutes which is quite long. He was advised to come into the surgery at 9.30 where he was seen by a physician and given medication for his condition. Apart from waiting time on phone he was seen within good time.
Visited May 2024
Review titled Ilford Medical Centre
Replied on 10 May 2024
Dear Patient, Thank you so much for your kind words and for sharing your positive experience with our doctors! Warm regards, Ilford Medical Centre
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Review titled A very good practice .
Rated 5 stars out of 5
by Marian - Posted on 09 May 2024
Today I had a phlebotomy appointment . Seen on time , staff member introduced himself , was very professional and explained procedure . Excellent service .
Visited May 2024
Review titled Ilford Medical Centre
Replied on 09 May 2024
Dear Marian, That's fantastic to hear! I'm glad your phlebotomy appointment went smoothly and that you received excellent service. Your feedback is greatly appreciated, and we'll be sure to pass it along to the team. . Thank you for taking the time to share your experience with us!
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Review titled Health Check
Rated 4 stars out of 5
by Anonymous - Posted on 10 May 2024
The process was easy, managed to book an appointment via txt. Didn’t have to wait too long to be seen once in the surgery. Staff were friendly and helpful. The nurse was polite and professional. I left feeling optimistic.
Visited May 2024
Ilford Medical Centre has not yet replied.
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Review titled Worst practice
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2024
Surgery phoned to say they are going to send a text link to send a blood pressure reading to them, wait a week, no text, phone them, no trace of call, will look into it, nothing happens! Diagnosed with a serious medical issue, pharmacist phones, not a doctor! Give face to face appointment to a patient with a cold, genuine patients can’t even get an appointment as you’re number 40 in the queue! Something needs to be done about this surgery for their lack of care
Visited April 2024
Ilford Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 April 2024
Excellent online service I find that can sometimes be easier than calling as phones get busy I order repeat prescriptions and do online consultations and always get a reply with a friendly helpful Doctor which I used today and my telephone consultation was helpful informative and my doctor helped prescribe and help with my medical issue quickly and efficiently
Visited April 2024
Ilford Medical Centre has not yet replied.
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Review titled Amazing
Rated 4 stars out of 5
by Fouzia - Posted on 03 April 2024
It was a great experience to visit the GP. The vaccination staff was so welcoming and polite they made me and my baby very comfortable. She is doing amazing job.
Visited April 2024
Review titled Ilford Medical Centre
Replied on 04 April 2024
Hi Fouzia! Thank you very much for your review! We will pass on your feedback to the nurse. Regards, The Team Ilford Medical Centre
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Review titled GP keeping in touch
Rated 4 stars out of 5
by Janice - Posted on 22 April 2024
Last month I had a bad cold, visited GP 8/4/24, I was recovering but I was still quite short of breath. I was booked for Blood tests and asked to take my Blood Pressure 4 x a day, and give findings to the person taking bloods. Although, not concerned as the time, I received a text asking me to have 24hr BP monitoring - the Pharmacy said, we will call when we have appointments; it has been a week now? Had call from GP stating me previous Blood test were too high, so another arm fill in Friday. Another Call from GP, the previous bloods Cholesterol and Sugar levels too high. Wanted to put up my meds and make me diabetic - I said No! That I will reduce sugars and fats 'give me a month and test again'! However, they want me to talk to a dietitian! Much ask some of the above me, may niggle me but at least their paying attention. March 2023, I fell down the stairs, damaging my feet but all medical staff said nothing was wrong; it took until Oct/Nov diagnosis a lot of damage. So I would say the surgery has improved, considering their patients.
Visited April 2024
Ilford Medical Centre has not yet replied.
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Review titled Physician Associates not to be Hired by Surgery
Rated 2 stars out of 5
by Anonymous - Posted on 17 April 2024
I been given appointment with Physcian associates in Ilford medical centre regarding my Ankle pain. She didn't look it properly and didn't write anything in my record. Which was unprofessional. Again I have to take my daughter to surgery and she was given appointment , who was also Physician Associate and could not get why my daughter is having rash on her upper lip. He called for help. My experience with Physician Associates are not at all good. They are not Doctor and are wasting our time in Surgery. Ilford Medical centre should not hire them at all. They need some experience doctors
Visited April 2024
Ilford Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2024
Very friendly and caring doctors and nurses and also the receptionist is very nice and friendly overall a nice practise been going there all my life
Visited March 2024
Review titled Ilford Medical Centre
Replied on 03 April 2024
Dear Patient, Thank you very much for your review! We will pass on your feedback to the team. Regards, Ilford Medical Centre