Hatch End Medical Centre - Ratings and reviews
Reviews
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Review titled great family orientated approachable practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2023
i just wanted to praise the surgery for the improved service and the efforts which have been made of recent. the staff changes etc have really benefitted the patient experience and the surgery is very approachable . can speak to a human being which makes a big difference especially to the elderly. well done. The surgery is making changes and striving to provide the best service they can given all the limitations
Visited June 2023
Hatch End Medical Centre has not yet replied.
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Review titled Great help
Rated 5 stars out of 5
by Philip Harrison - Posted on 23 February 2023
I suffered a severe angina attack in the early hours of Friday morning, 17th. Feb. This caused me extreme concern (and pain) as I suffered a heart attack some 6/7 years ago and the symptoms were the same (except no dizziness this time). I contacted the surgery first thing the same day and was able to get an appointment at short notice to see a doctor who immediately arranged for me to be "fast tracked" to hospital A & E where I remained for the entire day for tests etc. The following Monday morning, 20th. Feb. I contacted the surgery and, again, at short notice, was able to obtain an appointment after explaining the situation. The doctor kindly arranged immediate referral to the hospital cardiology dept. who have already contacted me to have a telephone conversation to discuss my situation. Accordingly, I am extremely grateful to the surgery for their superb assistance and would add that they have always conducted themselves in that manner.
Visited February 2023
Hatch End Medical Centre has not yet replied.
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Review titled Exemplary Patient-Centred Care
Rated 5 stars out of 5
by Mrs R Pankhania - Posted on 20 December 2022
The team at this surgery have gone over and above to ensure that my husband was taken care of, when I grew increasingly worried about his health. The receptionist was kind, compassionate and listened to my concerns. The doctor went out of her way to see my husband urgently, and he had the relevant tests done in a timely way to provide us with assurance. The phlebotomist was also lovely and slotted us in, despite this being a busy winter period. Given the pressures on the NHS, this is a great example of how far our primary care teams really do go for their patients. Thank you again.
Visited December 2022
Hatch End Medical Centre has not yet replied.
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Review titled Great practice with lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2022
I have seen several doctors from this practice and have been very satisfied. The nurse I see is very nice and professional and I have found the reception team knowledgeable and helpful. Great experience so far. Would recommend this surgery to anyone in the local area.
Visited October 2022
Hatch End Medical Centre has not yet replied.
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Review titled Very Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2022
Was happy to speak to be despite being a last minute appointment Doctor was efficient at booking a follow up appointment, bloods & Referal onwards to hospital. He understood my issue and dealt with it promptly. His help and advice is very helpful. Thank you
Visited May 2022
Hatch End Medical Centre has not yet replied.