Hama Medical Centre - Ratings and reviews
Reviews
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Review titled Patient focused ,efficient surgery
Rated 5 stars out of 5
by Charu Tangri - Posted on 23 October 2023
Reception staff very friendly , polite & do utmost to help Extra step taken by them to organise an appointment I needed Investigation and referral that I needed were organised without any delay Doctors listen and my consultation was patient centred. Very happy with the GP surgery
Visited October 2023
Review titled Hama Medical Centre
Replied on 24 October 2023
Morning Charu Tangri Thank you for your positive feedback, it is nice for the team to hear as they all work extremely hard, I will ensure the comments are fed back to all. Thank you Lisa Chevalier-Crampton Practice Manager
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Review titled Frustrating
Rated 1 star out of 5
by Anonymous - Posted on 22 June 2023
Receptionist not taking the whole message so when you see the doctor they won’t listen to you. Doctor doesn’t listen to the patient. Maybe you need to review your doctors behaviour when they see their patients. We patients come to see the GP because of a reason.
Visited June 2023
Review titled Hama Medical Centre
Replied on 27 June 2023
Dear patient. Thank you for your feedback. My name is Lisa Chevalier-Crampton and I am the Practice Manager, I am sorry for your negative experience with us at Hama Medical Centre, our aim is to always provide a positive experience. Please contact me so that we can discuss any concerns that you have experienced on 01159382101 with the aim to clarify what went wrong. Thank you
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Review titled Great staff, so helpful
Rated 5 stars out of 5
by BarbWhitley - Posted on 31 May 2023
I’ve just come home from hospital after major spinal surgery and the hospital didn’t send me home with sufficient pain meds, the staff messaged the doctor and made sure I got the much needed meds the same day, they also kept me informed as to what was happening until the prescription was issued. Many thanks to the team. I’ve always found them very helpful, polite and willing to go the extra mile to assist.
Visited May 2023
Review titled Hama Medical Centre
Replied on 27 June 2023
Dear Barb. Thank you for taking the time to feedback such a positive experience. The staff at Hama Medical Centre work very hard and will be thrilled to hear your comments. We thank you and hope you are well following your procedure. Lisa Chevalier-Crampton Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Mr John Moore - Posted on 27 April 2023
Went to see Doctor today. He was very helpful and I appreciated the kind attention he gave me. I would highly recommend.
Visited April 2023
Review titled Hama Medical Centre
Replied on 28 April 2023
Dear John We are so pleased to receive your positive feedback for the attention to your medical concern, this will be reported back to the team. Thank you Lisa Chevalier-Crampton,Practice Manager.
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Review titled Brilliant practice.
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2022
Needed to talk to a GP and got a same day call back. The GP was excellent very understanding caring and very easy to talk to. Quickly sorted out my health concerns and got me the medication and support I needed. Thankyou so much.
Visited December 2022
Review titled Hama Medical Centre
Replied on 20 December 2022
Dear Patient We are very pleased to hear of your positive experience and thank you for the time it has taken you to post, we are glad to respond so promptly, and you have the support you required, this will be fed back to the GP team. Many thanks, Lisa Practice Manager.
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Review titled A very good practice
Rated 5 stars out of 5
by Mary Ellis - Posted on 02 June 2022
I have recently had some nasty health problems. Including the dreaded covid! I could probably be described as a pain as i have been on the phone so often in the past few months (all necessary I might add) and have been treated with respect from the receptionists , nurses and Doctors. Due to Covid they haven't had the easiest of jobs, none of them. A big thanks for the attention and treatment I have received. Carry on as you are.
Visited May 2022
Review titled Hama Medical Centre
Replied on 06 June 2022
Hama Medical Centre are extremely proud to have such lovely comments fed back to the them. All members of staff work incredibly hard to ensure all of our patients are treated with dignity, respect and the care they truly deserve. We are glad you felt you could contact us as many times as required. We hope you are feeling better. We will share the positive comments with the whole team. Thank you