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Greenbank Surgery - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Lazy practice.

    Rated 1 star out of 5

    by Anonymous - Posted on 29 January 2024

    Having asked for my medical history, I was given an awful summary which missed three of my disabilities, as if I was never diagnosed with them. Having explained their error, I waited over 2 weeks for them to make the exact same issue. It's impossible to get a drs appointment also, if you're disabled, have serious medical conditions, or want your gp to actually know what conditions you have, don't go here.

    Visited December 2023

    Report as unsuitable

    Review titled Greenbank Surgery

    Replied on 29 January 2024

    Dear Patient, thank you for your feedback. I am sorry you feel you have experienced poor service from us. Our staff work very hard for all patients. May I ask you to contact us at Greenbank Surgery? We will address any issues. Mrs G Green Practice Manager Greenbank Surgery

    Report as unsuitable


  2. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 November 2023

    All the staff and doctors are kind and professional, which can be rare in the NHS. I recently had a few issues and they have been dealt with in a very kind and professional way. I've had horrific experiences with another practice in Warrington and other parts of the country. So I'm so grateful I'm with Greenbank surgery. Thank you.

    Visited October 2023

    Report as unsuitable

    Review titled Greenbank Surgery

    Replied on 29 January 2024

    Thank you for your kind message. Our dedicated staff work very hard to provide a first class service. Your message has been shared with everyone and is much appreciated. Mrs G Green, Practice Manager.

    Report as unsuitable