Great Bridge Pship For Health - Ratings and reviews
Reviews
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Review titled Great
Rated 5 stars out of 5
by Sharon Spittle - Posted on 30 July 2022
Like the old days phoned 8.30am answered after 2 minutes. Appointment for next day. This was not an emergency but needed routine attention. Doctor and receptionists welcomed with a smile.
Visited July 2022
Review titled Great Bridge Pship For Health
Replied on 09 August 2022
Thankyou for your review and taking the time to write to us - your review will be shared with the team and will be very much appreciated during these difficult times.
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Review titled Delayed treatment/uncontactable
Rated 2 stars out of 5
by Anonymous - Posted on 06 June 2022
Everytime I call to get my problem resolved, I either can't get through or I was in a long qué just to get to caller number 2 and then they cut me off.
Visited June 2022
Review titled Great Bridge Pship For Health
Replied on 07 June 2022
We are truly sorry that you have experienced these issues and we would welcome the opportunity to discuss the problems you are encountering, especially in regards to your delayed treatment header, please call the practice after 10:00am when the phones are a little more quiet and we would be more than happy to go into more detail with you and find the appropriate solution to the issues being experienced. Please ask to speak with myself, Joanne Steventon, Practice Manager. Many Thanks
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Review titled Doctor and receptionist
Rated 1 star out of 5
by Kim Miller - Posted on 11 May 2022
I have never come across such a rude receptionist, and doctor in the surgery today. I truly believe this surgery, most of the staff, ( not all) and most of the doctors are so rude, cart be bothered with us.
Visited May 2022
Review titled Great Bridge Pship For Health
Replied on 17 May 2022
Hello, I am truly sorry to read that you have experienced issues in regards to our reception staff and one of our GP Colleagues, I will contact you in the next couple of days to discuss these issues in depth and establish further training requirements that may be needed for our team. Should you wish to contact me in the meantime please do not hesitate to contact me via our main reception. Again please accept our sincere apologies. Joanne Steventon, Practice Manager