Empingham Medical Centre - Ratings and reviews
Reviews
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Review titled Computer says no
Rated 2 stars out of 5
by Nei Wills - Posted on 07 March 2024
About 1300 rang as suspcted UTI. No appointments until next day. No attempt to help Just ring111. I fet the situation demanded urgent response. Tried Walk in at Oakham hospital. V helpful. Infection confirmed but need proper targeted antibiotics. Ran surgery again again told to try necxtday at 0800. I am in pain and feeling ill now. Blood in urine and no idea if bladder or kidney is infected. I am t2 diabetic and Bph. History of A&e due t UTI. No assistance offered. A very poor response fro a Empingham staff involved
Visited March 2024
Empingham Medical Centre has not yet replied.
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Review titled Not Helpful
Rated 2 stars out of 5
by Anonymous - Posted on 22 January 2024
Over the past few months on two occasions I have tried to get an appointment for my daughter who is under 2. No help, not even an option for a doctors phone call or later appointment. Feeling frustrated as a first time mum with no help when I’m worried about my child. Followed the instructions of calling 111, still no help. Now have an appointment 30 minutes drive away. Why should I have to travel so far for a small child when it should be seen as an emergency.
Visited January 2024
Empingham Medical Centre has not yet replied.
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Review titled Very helpful
Rated 4 stars out of 5
by Tricia Hallam - Posted on 29 January 2024
After knee replacement surgery had an appt booked for removal of Staples. The day before I was not mobile enough to attend so called the surgery for help. They were really helpful and arranged for a District Nurse to call the following day. They also arranged for a set of staple removers for us as they hadn't been issued by the hospital on my release. All in all very helpful and took the stress out of the situation. The District Nurse was also very good indeed.
Visited January 2024
Empingham Medical Centre has not yet replied.
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Review titled Appointment booking inflexible
Rated 3 stars out of 5
by Anonymous - Posted on 08 November 2023
I phoned requesting a follow-up appointment but was told these can only be booked at 2pm on a Tues. I explained that calling at this time is impossible as i work in a school, that not only denies the use of mobile phones, but also this time is during lesson time. The very earliest i could phone on that day would be 4pm by which time my guess is that there would be no appointments available (i actually called on a Weds at 10am and there were none available then). I do not want to use an emergency appointment slot but i fear this may be my only chance of speaking to a doctor? It is such a shame that the inflexibilty of one system may mean misuse of another.
Visited November 2023
Empingham Medical Centre has not yet replied.
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Review titled Doing great job under pressure
Rated 4 stars out of 5
by piquet - Posted on 03 December 2023
Called at 8 am, received call back within minutes of auto-reply. Explained problem to receptionist / person calling back. Possible damage to an existing artificial hip joint, as was painful. GP called back near lunchtime. Offered face to face either within 30 minutes (in her lunch hour?) or early next week. Went immediately to EmpMC. Was referred to x-ray at Stamford hospital same day. Results within 2 days, posted on the secure patient record system, GP called a few days later to offer further review if pain persisted (x-ray showed no bad results). Very efficient service and good communications.
Visited November 2023
Empingham Medical Centre has not yet replied.
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Review titled Don't expect to get an appointment
Rated 1 star out of 5
by Derek Joyce - Posted on 12 September 2022
Ring up wait in queue get told can't book you in as no appointment slots in. Ring back tomorrow. How can this work
Visited September 2022
Empingham Medical Centre has not yet replied.