Edenfield Road Surgery - Ratings and reviews
Reviews
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Review titled Zero out of Five
Rated 1 star out of 5
by K_W - Posted on 31 October 2022
I don't know why this surgery has an online booking system or even a telephone, because you can't get any sort of appointment. Tried this morning 06:30, as soon as the online portal went live and No Appointments Available. Then called at 08:30, once I got through after 59 minutes on hold, then the usual No Appointments Available. The call handlers seem to thrive on the situation. The usual advice: Make contact another day, go to A&E, call the out of hours blah blah just gtf or the nugget today was register at another surgery.
Visited October 2022
Edenfield Road Surgery has not yet replied.
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Review titled Unable to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 14 September 2022
I have been trying to obtain an appointment with the GP for over a week. I have tried in person and over the telephone. It's appalling that in this day and age I still cannot get an appointment with the GP. It was suggested by the receptionist to attend A & E, however this is a total inappropriate use of this service.
Visited September 2022
Edenfield Road Surgery has not yet replied.
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Review titled absolute terrible
Rated 2 stars out of 5
by John Carl Curzon - Posted on 14 September 2022
Trying to get an appointment nearly impossible told to ring at 8 in the morning tried this was greeted with could not connect whwn I did get through all appointments taken
Visited September 2022
Edenfield Road Surgery has not yet replied.
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Review titled Always a thorough service
Rated 5 stars out of 5
by Emma N - Posted on 19 August 2022
I made an appointment this morning via the online service and had a telephone consultation. I was then asked to go in the surgery for a face to face appointment. I was delighted with this service. The doctor was extremely thorough throughout the consultation. He was very reassuring throughout the examination and even added a personal touch by asking after my husband and children. He took time to talk through my symptoms and I left the surgery with a plan in place, and an uplifted mood. Fortunately I don’t have to have too many GP appointments but whenever I do, I’m always impressed at the great service offered by Edenfield Road Surgery. We’re living in a time when GP’s are under a huge amount of pressure so to receive the standard of care that I have is extremely impressive and I’m very grateful.
Visited August 2022
Edenfield Road Surgery has not yet replied.