Ratings and reviews
Reviews
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Review titled impossible to contact
Rated 2 stars out of 5
by Anonymous - Posted on 26 September 2022
Doctors and, especially, nurses seem terrific when you can get to them. But the surgery is nearly impossible to contact. I have an alarming symptom and I simply cannot get through.
Visited September 2022
Review titled Chipping Norton Health Centre
Replied on 26 September 2022
I apologise for the difficulties you are experiencing. If this is because you cannot get through on our phone line, we have been experiencing intermittent problems on our lines. You can also contact the surgery by going onto our website https://www.chippingnortonhealthcentre.nhs.uk/ and click onto Get Help at the top of the page. This will then give you a choice of links to click on according to the help you require.
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Review titled Amazing Service!
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2022
Over the past few weeks I have had to use the health centre a few times to speak to the doctors and received brilliant help and service. But today I received outstanding help and support. I had a blood test done last week and there was a problem at the lab so I received a text to ask me to call in to re book for another. I went in this morning to re book on my way out. I was greet with friendly staff at reception. Full of smiles and eager to assist. I originally then booked in for this Pm but after explaining that the doctor wanted to call me a week after and so I might need to change that appointment too, I was told that the nurse might be able to fit me in now to get it done so it can be sent off this morning. I was then offer to sit for a few mins and then the nurse called me in. I thank everyone involved for this help and support. Thank you
Visited June 2022
Review titled Chipping Norton Health Centre
Replied on 22 June 2022
Thank you for your positive review and sharing your feedback publicly. Everyone at our practice strive to provide an excellent patient experience so your comment about efficient and helpful staff and how well the process worked for you is appreciated Your review has been forwarded to all the team to share in your compliments.